Check in service was not the most welcoming, based on what we paid for the room. The doorman was very friendly. Hotel was, in our opinion, very tired looking, again based on the price we paid. Massive balcony but unfortunately table on balcony was broken and could not be used. Non smoking hotel throughout, including the balcony. Had we known this, we wouldn’t have booked. Perhaps the hotel could make this clearer. Hotel was a distance from Lisbon centre with a lack of restaurants open and ‘vibe’. Bed was very comfortable and lots of space in the room. Shower was blocked but this was rectified by staff. Asked reception for housekeeping service, but was told either come down or wait until housekeeping started at 8.30am. Housekeeping never arrived. It was only to ask for toilet roll! We wouldn’t return this hotel due to service and location.