The room was nice, the staff were helpful. Breakfast was good. I wish the staff was around a little more -- the desk was usually un-staffed.
The neighborhood, for Naples, is fine. It's a half block from the Spaccanapoli, which is great. But Naples, to be blunt, is dirty, noisy, dangerous and also beautiful. I don't think you will find any better neighborhood in this historic section of town. But if you are expecting normal first world standards like clean sidewalks, no graffiti, safe after dark, you may be disappointed.