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Mercure Cairns

4.0 star property
Hotel with outdoor pool, near Cairns Esplanade

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Photo gallery for Mercure Cairns

Outdoor pool, sun loungers
Family Room, Multiple Beds (1 Queen and 2 Singles) | Private kitchenette | Espresso maker, coffee/tea maker, electric kettle
Lobby
Outdoor pool, sun loungers
Sports facility
Set amidst lush gardens, Mercure Cairns offers a tranquil retreat near Cairns Central Shopping Centre and Cairns Marlin Marina. Enjoy local cuisine at The Stanley restaurant, unwind by the outdoor pool with sun loungers, or stay connected with in-room WiFi and business center; previous guests praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Business center
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
$112 nightly
The total price is $123
Jun 20 - Jun 21
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

1 bedroom, minibar, desk, laptop workspace

Family Room, Multiple Beds (1 Queen and 2 Singles)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | View from room

Loft, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, minibar, desk, laptop workspace

Standard Room, Multiple Beds

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,001 reviews
The price is $160
$145 nightly
$160 total
Total includes taxes and fees
Jun 20 - Jun 21
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About the neighborhood

Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 6 min walk - 0.6 km
  • Esplanade Lagoon - 10 min walk - 0.9 km
  • Cairns Marlin Marina - 13 min walk - 1.1 km
  • Reef Fleet Terminal - 14 min walk - 1.2 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 11 min drive
  • Cairns Station - 13 min walk
  • Redlynch Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Atrium - ‬4 min walk
  • ‪Chezest - ‬4 min walk
  • ‪Gelocchio - ‬6 min walk

About this property

Mercure Cairns

Located just 3.7 mi (6 km) from the airport, Mercure Cairns offers a shuttle (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Also, Cairns Esplanade and Cairns Central Shopping Centre are within just a 10-minute walk. Fellow travelers say good things about the helpful staff.

Languages

English, Filipino, French, Italian, Korean, Spanish

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.1 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 3:30 AM to 11:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 15 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.1 percent

Renovations and closures

The following facilities or services will be unavailable from March 13 2025 to November 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Laundry facilities

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per stay
  • Rollaway beds are available for AUD 30 per day
  • Airport shuttle service for children costs AUD 15 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Frequently asked questions

Does Mercure Cairns offer free cancellation for a full refund?

Yes, Mercure Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cairns?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Cairns?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Cairns?

Sorry, there's no onsite parking at Mercure Cairns.

Is airport shuttle service offered by Mercure Cairns?

Yes, an airport shuttle is available from 3:30 AM to 11:30 PM on request. The charge is AUD 15 per person one-way.

What are the check-in and check-out times at Mercure Cairns?

You can check in starting at 2:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Cairns?

No, this hotel doesn't have a casino, but Reef Hotel Casino (14-min walk) and Cazalys Cairns (4-min drive) are both nearby.

What is there to do at Mercure Cairns and nearby?

Have fun with nearby activities like cycling and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

What's the area around Mercure Cairns like?

Mercure Cairns is in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 8 minutes' walk from Cairns Central Shopping Centre.

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Mercure Cairns Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Location
Family friendly
Clean room
Breakfast
Parking
Lobby

Reviews

8/10

Hotel was in a great location
3-night trip

6/10

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
1-night trip

10/10

Clean, convenient, friendly
2-night trip

10/10

It is nice place to stay!
1-night trip

8/10

Good property
1-night trip

4/10

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
1-night trip

10/10

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
1-night trip

8/10

Close to esplanade with all the eateries which was so handy for the one night
1-night trip

10/10

Close to everything in walking distance.
3-night trip

8/10

Convenient to esplanade and town. Parking was on street only but room was clean and tidy - smallish bathroom but did the job
1-night trip

10/10

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
1-night trip

10/10

Close to the city centre and harbour - but enough distance to not be too close. Very handy for the promenade. Enjoyed our stay
3-night trip

6/10

Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
3-night trip

8/10

Quiet and clean space
4-night trip

10/10

If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
2-night trip

10/10

Cleanliness n tudy
2-night trip

10/10

The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
4-night trip

2/10

Leak around base of toilet - pooling onto bathroom floor.
1-night trip

4/10

Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
1-night trip

8/10

Staff were very accommodating. Staff at check in organised early check in at 11am. A portable clothesline was provided when suggested that this would be helpful. Room was clean and great that it could accommodate a family if 5! Easy walking distance to ferry and train terminals and restaurants.

6/10

Room very nice service poor
2-night trip

6/10

Very convenient location, walkable distance to restaurant, night market and the lagoon. However, cleaniness can be improved. Bowls and mugs in the kitchenette not very clean, and there is a funny smell in the fridge. Breakfast reasonable price but with limited choice only.
2-night trip

10/10

We were worried about having to park our car on the street each night because there wasn't enough parking inside.
2-night trip

8/10

Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
1-night trip

4/10

The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
2-night trip