- The motel double booked our rooms, so we were forced to take one smoking and one non-smoking, despite having paid in full for two non-smoking rooms during the booking. We were informed these were the absolute last two rooms available.
- A security deposit of $50/per room was required at time of check-in that's not mentioned in the confirmations/receipts on Hotels.com, it is buried under an "expand here" section on the Motel's info page. These deposits aren't showing as 'pending' like deposits usually do, they were posted like debit purchases immediately. I'm currently working on trying to get these back, but I'm fearful they're just gone.
- The rooms were NOT cleaned. The beds were, but a previous visitor's trash was still in the trash can and in one of the drawers of my room in particular, as well as clothing items and a dozen or so dead flies/gnats. The furniture was all completely damaged and covered in scratches and years worth of wear-and-tear. Makes me wonder what they even do with the deposits.
- Not entirely sure what was wrong with the A/C, but it IMMEDIATELY made my entire nose/throat burn as soon as it came on. Best I can describe it is like being maced (if you've ever accidentally inhaled the smoke from peppers while cooking, THAT kind of burn). It's now four days later and I STILL have a cough from it.