Located near La Isla Shopping Mall, Casa Turquesa offers a vibrant retreat with an on-site restaurant, El Mirador, serving international cuisine and boasting a poolside location. Soak up the sun at the outdoor pool or unwind with a drink from the swim-up bar.
Kukulcan Plaza Shopping Mall - 2 min walk - 0.2 km
Marlin Beach - 8 min walk - 0.7 km
Cancun Interactive Aquarium - 17 min walk - 1.5 km
La Isla Shopping Mall - 17 min walk - 1.5 km
Aquaworld - 4 min drive - 3.1 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
La Veranda - 7 min walk
El Fish Fritanga - 10 min walk
Ilios Restaurant - 12 min walk
mb Restaurant - 13 min walk
Taboo Cancun - 18 min walk
About this property
Casa Turquesa - Near Luxury Avenue Shopping Mall
At Casa Turquesa - Near Luxury Avenue Shopping Mall, you'll be just a 5-minute drive from La Isla Shopping Mall and Hotel Zone Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Mirador, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a terrace are other highlights, and apartments offer flat-screen TVs and room service. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Property size
30 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
On the beach
Beach towels
Beach umbrellas
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Car recommended
Family friendly
Children stay free (see details)
Restaurants on site
El Mirador
Pool Bar
Dining
Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Rainfall showerhead
Toilet paper
Soap
Shampoo
Towels provided
Hair dryer
Living spaces
Library
Entertainment
42-inch flat-screen TV with satellite service
Piano
Outdoor areas
Terrace
Barbecue grill
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevators
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Phone
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
Location highlights
Near the ocean
Near the sea
On the waterfront
In the shopping district
In the entertainment district
Things to do
Outdoor pool access nearby
Theme parks nearby
Golf nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
30 rooms
4 floors
1 building
Built in 1991
Beaux Arts architecture
Special features
Dining
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pool Bar - This bar is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa
Frequently asked questions
Does Casa Turquesa - Near Luxury Avenue Shopping Mall offer free cancellation for a full refund?
Yes, Casa Turquesa - Near Luxury Avenue Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Turquesa - Near Luxury Avenue Shopping Mall?
Yes, there's an outdoor pool.
Are pets allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Turquesa - Near Luxury Avenue Shopping Mall?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Casa Turquesa - Near Luxury Avenue Shopping Mall?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Turquesa - Near Luxury Avenue Shopping Mall and nearby?
Casa Turquesa - Near Luxury Avenue Shopping Mall has an outdoor pool and access to a nearby outdoor pool.
Are there restaurants at or near Casa Turquesa - Near Luxury Avenue Shopping Mall?
Yes, El Mirador offers international cuisine, garden views, and poolside dining.
What's the area around Casa Turquesa - Near Luxury Avenue Shopping Mall like?
Casa Turquesa - Near Luxury Avenue Shopping Mall is located on the waterfront in Zona Hotelera, a short 17-minute walk from La Isla Shopping Mall and 8 minutes' walk from Hotel Zone Beaches. Travelers say that the aparthotel is in a great location.
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Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Beach
Location
View
Restaurant
Art
Food
Ocean
Bed
Reviews
10/10 Exceptional
Jan 20, 2025
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Taylor
Taylor, 1-night trip
8/10 Very good
Apr 10, 2025
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
gladys
gladys, 3-night trip
10/10 Exceptional
Feb 15, 2025
Everything was fantastic, from check in to check out the entire stay was perfection. Raul at the bar had the best energy, the front desk gentleman was so polite and helpful. The room was clean and quaint and everything we needed to make our adventure to Cancun feel surreal.
Madisyn
Madisyn, 2-night trip
4/10 Fair
Apr 8, 2025
Terrible condition
The place really shouldn’t be offered by hotels.com. It’s falling apart and the photos don’t appropriately show you what to expect. Unless it was completely overhauled I would never stay there or recommend
matthew
matthew, 3-night trip
10/10 Exceptional
Feb 19, 2025
Great hideaway
Old building but great structure and excellent locations. Bed was extra stiff and being a side sleeper, was not very comfortable. Room was nice, great location and excellent view of ocean.
Tim
Tim, 2-night trip
10/10 Exceptional
Dec 27, 2024
Great ocean view.
Benigno
10/10 Exceptional
Jan 22, 2025
Such a great small private hotel! Thank you Edwardo and Manuel for making my stay great! Perfect location, good priced restaurant, quiet, friendly staff and an overall awesome hotel! Will be back again! A
Claudio
Claudio, 3-night trip
10/10 Exceptional
Oct 17, 2024
The location of the hotel was excellent and safe, and it had a great view and good access.
Noushin
Noushin, 10-night trip
4/10 Fair
Feb 7, 2025
Not worth a visit
This hotel have not been maintained for decades.
When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods.
I would find another place to stay
Mark G. H.
Mark G. H., 8-night trip
8/10 Very good
Jan 2, 2025
I like the location, proximity to the beach, the price, the security, it was quiet and relaxing.
I didn't like that the shower didn't work and the tub was unusable, and the walls were falling apart.
Wayne
Wayne, 3-night trip
8/10 Very good
Feb 9, 2025
Dated but charming
The property is dated which I’m okay with because I think it brings charm but cleanliness was not there. There were cleanliness issues with the shower, tubs, floors, bedding. The WiFi did not work in room 407 so we would have to go to the lobby to scope out our transportation and what not.
Verified traveler
3-night trip
2/10 Poor
Dec 23, 2024
Wifi was terrible
Ricardo
Ricardo, 6-night trip
10/10 Exceptional
Dec 1, 2024
Amazing staff
Although the hotel needed some upgrades, it was very beautiful with a lot of special touches. The staff were amazing. They were super friendly and helpful. And quickly became our friends. it felt like we were visiting friends in their large mansion.
It was really nice to be right on the ocean. The restaurant and pool was great too.
Tracy
Tracy, 2-night trip
8/10 Very good
Nov 26, 2024
Property is nice. I think there is lack of maintenance staff but at this price it is a great deal
Pranab
Pranab, 1-night trip
10/10 Exceptional
Dec 31, 2024
We had taken a red eye. We arrived at 9:30am and were given a room, which we were grateful for! The Diamante (Diamond) garden view room was about 40 steps to the pool and then stairs to the ocean. The people were friendly. The beach was a bit choppy, but we jumped the waves. We felt safe walking to Soriana at 10 pm. We loved all the kitties, too-no bugs etc.
Laurie
Laurie, 6-night trip
8/10 Very good
Jul 12, 2024
Location is good and very affordable noce beach in the back
ricardo
ricardo, 13-night trip
4/10 Fair
Aug 16, 2024
Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Chayakan
Chayakan, 1-night trip
10/10 Exceptional
Jul 14, 2024
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
Maria
Maria, 1-night trip
10/10 Exceptional
May 13, 2024
Great location, very comfortable.
Jorge
Jorge, 2-night trip
10/10 Exceptional
Oct 5, 2024
We really enjoyed our time in Casa Turquesa, all the staff were very friendly, welcoming and helpful.
Building is old, but a lot more beautiful than the ones around, a truly hidden jewel!
We will be back!
Jesus
Jesus, 2-night trip
6/10 Good
Jan 15, 2025
Beautiful art and view, falling apart premises.
Our view was breathtaking, but unfortunately the owners are letting the place fall apart. AC stopped working in the middle of the night and I cut my foot on broken granite from the bathtub. They’ve let entropy rule day, unfortunately. Hopefully they put a little effort in to fixing up what would otherwise have been a wonderful spot.
Daniel
Daniel, 1-night trip
8/10 Very good
Jan 24, 2025
Good, without sophistication. Lacks maintenance
The hotel is old and looks abandoned; it should be better maintained. The structure is good, but it needs maintenance. The room is spacious and has a view of the garden and the sea. The bathtubs are unusable, there are rusty fixtures, ripped towels, uncomfortable pillows, and the shower and curtains are old. I recommend it for those who just need to sleep, without luxury. But for those looking for sophisticated accommodation, it is better to stay away. In addition to the cost of accommodation, at reception they charged us a municipal tax for the beaches.
Ingrid
Ingrid, 3-night trip
10/10 Exceptional
Jun 19, 2024
Great service, Great view of the sea.
Mayela
Mayela, 2-night trip
2/10 Poor
Dec 13, 2024
Not recomended for the price..
Luis Alberto
Luis Alberto, 2-night trip
6/10 Good
Oct 3, 2024
This is an older property that is very basic and shows it's age. It's very affordable, clean, and comfortable. The location is excellent with many shopping options and the beach is very clean and beautiful. For the price and location you can't beat it. You have to weigh all the factors.