Nestled near Rivergate Mall, Comfort Suites At Rivergate Mall offers a convenient retreat with continental breakfast and dry cleaning services. Unwind in the indoor pool or stay productive at the 24-hour gym and business center.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Connecting rooms available
Gym
Non-smoking
Free breakfast
Laundry facilities
Main amenities (12)
Daily housekeeping
Indoor pool
24-hour fitness center
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Cribs/infant beds (surcharge)
Microwave
Connecting/adjoining rooms available
Separate sitting area
Premium TV channels
Daily housekeeping
$72 nightly
The total price is $89
$89 total
Jul 27 - Jul 28
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite, 1 King Bed with Roll-in Shower
Suite, 1 King Bed with Roll-in Shower
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Plasma TV
Premium bedding
Shower/tub combination
Hair dryer
Sleeps 2
1 King Bed
View all photos for Suite, 2 Double Beds, Non Smoking
Suite, 2 Double Beds, Non Smoking
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Plasma TV
Premium bedding
Shower/tub combination
Hair dryer
312 sq ft
Sleeps 5
2 Double Beds
View all photos for Suite, 1 King Bed and Sofa Bed
Suite, 1 King Bed and Sofa Bed
7.47.4 out of 10
Good
15 reviews
(15 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Plasma TV
Premium bedding
Shower/tub combination
Hair dryer
288 sq ft
Sleeps 4
1 King Bed
View all photos for Mobility Accessible, 1 King Bed and Sofa Bed
Mobility Accessible, 1 King Bed and Sofa Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Plasma TV
Premium bedding
Shower/tub combination
Hair dryer
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub
Gaylord Opryland Resort & Convention Center - 13 min drive - 18.2 km
Grand Ole Opry - 14 min drive - 19.5 km
Nissan Stadium - 14 min drive - 22.6 km
Bridgestone Arena - 16 min drive - 23.9 km
Getting around
Nashville International Airport (BNA) - 21 min drive
Smyrna, TN (MQY) - 38 min drive
Nashville Donelson Station - 18 min drive
Hermitage Station - 18 min drive
Nashville Riverfront Station - 19 min drive
Restaurants
Chick-fil-A - 16 min walk
McDonald's - 10 min walk
Taco Bell - 17 min walk
Baskin-Robbins - 16 min walk
LongHorn Steakhouse - 18 min walk
About this property
Comfort Suites At Rivergate Mall
At Comfort Suites At Rivergate Mall, you'll be within a 15-minute drive of Nissan Stadium and Broadway. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. Also, Bridgestone Arena and Music City Center are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
80 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible concierge desk
Room amenities
Be entertained
Plasma television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Crib/infant bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Children & extra beds
Cribs/infant beds are available for USD 50.0 per stay
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville
Frequently asked questions
Does Comfort Suites At Rivergate Mall offer free cancellation for a full refund?
Yes, Comfort Suites At Rivergate Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites At Rivergate Mall?
Yes, there's an indoor pool.
Are pets allowed at Comfort Suites At Rivergate Mall?
Sorry, pets aren't allowed.
Is parking offered on site at Comfort Suites At Rivergate Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites At Rivergate Mall?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Comfort Suites At Rivergate Mall and nearby?
Comfort Suites At Rivergate Mall has an indoor pool and a 24-hour fitness center.
What's the area around Comfort Suites At Rivergate Mall like?
Comfort Suites At Rivergate Mall is in the heart of Goodlettsville, a short 17-minute walk from Rivergate Mall.
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Comfort Suites At Rivergate Mall Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Breakfast
Hot Tub
Service staff
Bed
Coffee
Bathroom
Children
Highways
Air conditioning
Reviews
6/10 Good
Jun 30, 2025
Where's the staff?
Waited for roughly 45 minutes before a staff member showed up to check us and 3 other families in. There were literally no employees at the hotel when we arrived, which was blamed on shift change. Aside from that, not a bad stay.
Scott
Scott, 1-night trip
2/10 Poor
Jun 11, 2025
It has cockroaches everywhere in my room. Not the best place to stay
Mario I
Mario I, 1-night trip
10/10 Exceptional
May 1, 2025
Definitely recommend!
Great location and great service.Paul was friendly, courteous and professional. He was as always there, he deserves a raise.
Lesa
Lesa, 2-night trip
10/10 Exceptional
Mar 13, 2025
It was an amazing weekend get away. Breakfast was good and it was clean.
Jessica
Jessica, 2-night trip
2/10 Poor
Jul 1, 2025
It was terrible. No ac in the rooms. Everywhere was hot, stains on the bed sheets, outlets not working, phones not working, bathroom toilet had water line cut off.
Kristy
Kristy, 2-night trip
10/10 Exceptional
Feb 3, 2025
Nice place, they guy that checked us in at front desk was very heplful and friendly
Christopher
Christopher, 2-night trip
2/10 Poor
Jun 2, 2025
One of the worst hotels ive ever stayed at. Never again. Photos on website can be deceiving. The place smells bad. Room smelled worse. Breakfast is the same everyday.
Jerry
Jerry, 5-night trip
2/10 Poor
May 31, 2025
Coc@ine baggies left from previous customer, sour musky smell and no exhaust fan... if it wasnt so late, and we just needed a bed for the night, i would've immediately left. Terrible place, terrible location.
Jason
Jason, 1-night trip
10/10 Exceptional
Mar 1, 2025
I like how affordable it is and they also price match and as nice as it is you would think it would be expensive.
Tabitha
Tabitha, 3-night trip
4/10 Fair
May 18, 2025
Needs help
The 2 ladies at the front desk didn't know what they were doing. Took way too long to check in at 10:30pm. The hotel smelled and the hotel room carpet had stains all over it. The blanket had a big cigarette burn. The hotel non smoking.
Jennie
Jennie, 1-night trip
10/10 Exceptional
Jan 2, 2025
We had a great experience staying at this Hotel. The only downside is the pool shut down at dark (5:30-6) other than that it is a nice place to stay
Bruce
Bruce, 4-night trip
10/10 Exceptional
Mar 2, 2025
Very romantic
todd
todd, 1-night trip
2/10 Poor
Apr 7, 2025
Would never stay again
Bed was hard as a rock, AC had to be on 60 and high to keep the room under 72.
Breakfast was worse the 4th grade cafeteria food in the 80s.
Jeff
Jeff, 2-night trip
10/10 Exceptional
Jun 14, 2024
Great stay.
Bryan
Bryan, 1-night trip
2/10 Poor
Jun 27, 2025
HORRIBLE. I would give 0 stars if I could.
The toilet in our room did not work. We called down to the front desk and were told they would bring up a plunger. 1.5 hours later, we called the front desk back, who told us they couldn’t find a plunger. I asked for another room since this one did not have a working toilet. I was told no and that was a last resort and that we should plan to walk down 3 floors to use the bathroom in the lobby whenever we needed a restroom. That was unacceptable. I told the front desk that they had 10 minutes to fix this or my family would be at the front desk with all of our suitcases until they gave us a new room. Guess what? There was a plunger at our door in less than 10 minutes.
Darrin
Darrin, 1-night trip
2/10 Poor
Mar 23, 2025
They only had one staff on site and we couldn't get into our room. The only key that opened the door was the master key at the front desk.
Christopher
Christopher, 2-night trip
8/10 Very good
Mar 24, 2025
Need upgrades
Short staffed but staff was friendly and helpful. Hotel could use some upgrades. Couldn’t use refrigerator use to someone putting it on max and freezing it up
Rhonda
Rhonda, 3-night trip
2/10 Poor
Apr 12, 2025
Would not recommend!
The bed had mold and smears of a unknow substances on it. Our room smelled like someone had cooked fries in it. Our friends had to try three rooms before finding one that did not smell like marijuana. We ended up leaving and not spending the night and are waiting on refunds from Hotels.com this place was nasty!
Verified traveler
1-night trip
6/10 Good
Feb 16, 2025
not great, not terrible, it was fine
Richard
Richard, 2-night trip
10/10 Exceptional
Sep 20, 2024
Was great
Jesse
Jesse, 2-night trip
6/10 Good
Mar 29, 2025
Very unclean
Samantha
Samantha, 1-night trip
4/10 Fair
Mar 28, 2025
Pool was dirty. Their was cardboard floating in the pool. Hair balls on the side of the pool. No pool towels. Their was dryed up tooth paste in our bathroom sink. Sheets were all stainned up.
April
April, 1-night trip
10/10 Exceptional
Nov 30, 2024
Nice, plan on using them again
Christopher
Christopher, 2-night trip
2/10 Poor
May 25, 2025
Some rooms might be ok but ours wasn't
On our way to our room there were overflowing trash cans, piles of dirty linens, and a used plunger in a garbage bag outside the doors. Despite the overwhelming number of signs stating that this was an non-smoking hotel our room smelled so bad of smoke that it stopped us at the door. The front desk staff informed us that it was the last available room and they could cancel or spray room freshener. There were no other hotels for less than $400 in a 30 mile radius that we could find available so we opted to drive home, 2 hours away, at midnight knowing that we would have to drive back the next day. They said they would issue the refund to hotels.com and they would issue a refund to me. Over 3 weeks later and nothing.