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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property

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Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Lobby
1 bedroom, hypo-allergenic bedding, down comforters, free minibar
3 outdoor pools, sun loungers
Aerial view
Experience luxury at Sun Palace Cancun - Adults Only - All-inclusive, where turquoise waters meet white sand beaches. Relax in style with a body scrub or Italian cuisine, unwind by one of the 3 outdoor pools with sun loungers and take advantage of WiFi. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
$357 nightly
The total price is $436
Jun 29 - Jun 30
Total includes taxes and fees

Why we love this property

Beach bliss abounds
Sunbathe on white sand at this all-inclusive beachfront oasis. Beach towels, umbrellas, and loungers await, with nearby watersports galore.
Wellness sanctuary
The spa provides aromatherapy, treatments, and massages. Sauna, hot tub, and steam room await after energizing workouts in the fitness space.
Culinary choices galore
Discover 4 restaurants, a cafe, and 4 bars at this property. Italian and Mexican cuisine tempt taste buds, while free full breakfast starts each day right.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - King Size Bed

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Presidential with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Presidential with Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Superior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Partial Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 2.1 km
  • El Rey Ruins - 2 min drive - 2.5 km
  • Delfines Beach - 3 min drive - 2.8 km
  • Ventura Park Cancun - 7 min drive - 7.1 km
  • Riviera Cancun Golf Resort - 9 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

At Sun Palace Cancun - Adults Only - All-inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Tratto, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a fitness center, and a hot tub. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 247 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.
Thai - This restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive offer free cancellation for a full refund?

Yes, Sun Palace Cancun - Adults Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Sun Palace Cancun - Adults Only - All-inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sun Palace Cancun - Adults Only - All-inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Sun Palace Cancun - Adults Only - All-inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Sun Palace Cancun - Adults Only - All-inclusive and nearby?

Have fun with activities like parasailing, scuba diving, and windsurfing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Sun Palace Cancun - Adults Only - All-inclusive also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Sun Palace Cancun - Adults Only - All-inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Sun Palace Cancun - Adults Only - All-inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sun Palace Cancun - Adults Only - All-inclusive like?

Sun Palace Cancun - Adults Only - All-inclusive is a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Nichupté Lagoon.

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Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
View
Entertainment
Trip
Bar

What guests liked

  • The pools were lively, fun, and great, with many reviewers praising the pool volleyball, swim-up bar, and poolside activities. (25 reviews)
  • The beach was consistently described as clean, beautiful, and perfect for relaxation with excellent service. (31 reviews)
  • The spa provided absolute tranquility with excellent therapies and exceptional service. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Sun Palace

We just had the best experience at Sun Palace! The staff were amazing in every way. Friendly, Respectful,Professional and the restaurants had amazing food. Entertainment was great.
Todd, 4-night trip

10/10 Exceptional

Second stay

Our second time at Sun Palace. Love the food and service. Friendly staff everywhere. Gorgeous sunrise view. Extremely clean and well maintained. Entertainment staff were all fun.
Deb, 4-night trip

10/10 Exceptional

Excellent resort.
Christopher, 5-night trip

8/10 Very good

Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Tyquan, 3-night trip

8/10 Very good

Good vacation spot

Difficult to get restaurant reservations. Beach hard to walk on and surf quite rough. Service was wonderful and food quite good
Julie, 7-night trip

10/10 Exceptional

Nice all adults resort
Meagan, 9-night trip

8/10 Very good

The property was very clean. Resort was on the smaller side but nothing felt crowded or cramped. The service was excellent. Pool areas were great and the beach was fantastic. Overall excellent experience.
Maurylyne Tatiana, 3-night trip

8/10 Very good

It’s a nice and quiet place to stay during Christmas holiday season.
James, 6-night trip

10/10 Exceptional

Great resort. Best food we've had in Mexico. Definitely will be back!
Scott, 6-night trip

10/10 Exceptional

Property was very comfortable - beautiful view of the ocean and in a relatively quiet area within the hotel zone. Limited restaurant options since it’s a smaller hotel but a lot of variety at the buffet style restaurant and drinks overall were great! Not as impressed with the spa facilities
Haritha, 4-night trip

8/10 Very good

Very nice property staff were extremely friendly, and resort was very clean. The only downfall for me was it wqas hard to acquire a lounger around the pool area.
Dana, 5-night trip

10/10 Exceptional

The best beach and beach service
Steven, 7-night trip

10/10 Exceptional

It was our visit to Sun Palace and it did not disappoint.
Leigh, 5-night trip

10/10 Exceptional

Very clean.Friendly staff.
Steven, 5-night trip

10/10 Exceptional

The food was amazing
Matthew, 3-night trip

10/10 Exceptional

It was a great hotel to stay at!
Larry, 5-night trip

10/10 Exceptional

I liked the size of the resort. Didn't feel like a chain. Great serive food was excellent.
Kelly, 4-night trip

10/10 Exceptional

Like this hotel I recommend it
Charles, 3-night trip

10/10 Exceptional

Property is very nice and we’ll definitely be returning
Brandon Wayne, 5-night trip

10/10 Exceptional

The staff at the resort were phenomenal
catherine, 4-night trip

10/10 Exceptional

Food is good not many activities around
sandeep reddy, 5-night trip

8/10 Very good

Great stay. A few items did fall short. Our room was not ready upon arrival (after 3pm) and we received 2 full beds vs the king we had reserved. The room was ready around 4:30
FRANK D, 1-night trip

10/10 Exceptional

Caribean pearl

The experience at Sun Palace was a pleasant surprise! Extremely welcoming reception. Excellent quality room. Very comfortable bed and pillows. Wonderful food. Very attentive, friendly and welcoming staff in all areas of the hotel. The butlers were very attentive and kind. Full gym and spa, truly a quality differential. Wonderful beach. Everything was charming. Unforgettable experience Weak points: They didn't give us a room upgrade or a late check out! They claimed high occupancy.a Benefit from VIP clients expedia.
CAIO, 1-night trip

8/10 Very good

Excellent. Very quiet property. Well maintained and very clean.
brent, 4-night trip

10/10 Exceptional

Beautiful room and super clean..Great dining options!
Kelly, 1-night trip