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Grey Street Hotel

3.5 star property
Hotel with spa, near Castle Keep

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Photo gallery for Grey Street Hotel

Exterior
Couples treatment rooms, body treatments, hot stone massages
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Lobby sitting area
Daily full breakfast (GBP 15 per person)
Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Air conditioning
  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.8 out of 10
Excellent
(13 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(35 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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Total includes taxes and fees
Aug 10 - Aug 11
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About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km
  • Quayside - 10 min walk - 0.9 km
  • Gateshead Millennium Bridge - 12 min walk - 1.0 km

Getting around

  • Newcastle Intl. Airport (NCL) - 14 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Blaydon Station - 8 min drive
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Old George Inn - ‬3 min walk
  • ‪Flares - ‬1 min walk

About this property

Grey Street Hotel

When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Dining

Monument Bar - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?

The property is closed between December 24 and December 26.

Does Grey Street Hotel offer free cancellation for a full refund?

Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grey Street Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grey Street Hotel?

Sorry, there's no onsite parking at Grey Street Hotel.

What are the check-in and check-out times at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Grey Street Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.

What is there to do at Grey Street Hotel and nearby?

Grey Street Hotel has a spa.

What's the area around Grey Street Hotel like?

Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.

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Grey Street Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bar
Bed
Bathroom
Restaurant
Lobby
Food

What guests liked

  • Breakfast was consistently excellent with a great choice of cooked dishes and delicious pastries. (54 reviews)
  • The property's location is ideal for dining, with many restaurants and bars within easy reach. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fabulous hotel

Had a really lovely stay at the Grey Hotel, staff were super friendly, breakfast was amazing & the location is perfect!
Caroline, 1-night trip

10/10 Exceptional

Had a very pleasant stay - friendly staff, nice clean room, great location.
Steve, 1-night trip

10/10 Exceptional

Historic Central Hotel in Newcastle-upon-Tyne

2 night stay with son and grandson. Good hotel with great location and in historic building.
Herbert, 2-night trip

10/10 Exceptional

Great hotel … full stop.
Michael, 2-night trip

10/10 Exceptional

Easy check in, great location and friendly staff. Fast check out too, will definitely stay again!
Kyle, 2-night trip

10/10 Exceptional

Excellent city centre hotel

Very friendly staff who went out of their way to help us enjoy our stay in Newcastle and find somewhere to eat/drink late at night
Susan Jane, 1-night trip

8/10 Very good

GREY STREET HOTEL

Great location 5 minutes walking distance from the train station, surrounded by bars restaurants and shops perfect. Great breakfast would book again but probably go for a bigger room.
Julie, 2-night trip

10/10 Exceptional

Loved it

Stunning place for value, the junior suite is perfect, so much room and so clean, great location will certainly be back
Adam, 2-night trip

10/10 Exceptional

Amazing location with everything you need within a short walk. Staff were friendly and welcoming. Very quiet especially for the city centre. Would definitely come back here again.
Nicole, 1-night trip

10/10 Exceptional

One word - Perfect! Great rooms & cooked to order breakfast. We’ll definitely be back!
Anne, 1-night trip

8/10 Very good

Centrally located and good value for money

Good value for money - very central and only £65 per night. Staff on reception are friendly and the rooms although small are well equipped and comfortable
Jeremy, 2-night trip

8/10 Very good

Good central location. Nice rooms with spotless bathroom. Could do with plug points near bed. Really good breakfasts.
Mary, 2-night trip

10/10 Exceptional

Nice quiet old hotel,lovely
Mark, 1-night trip

10/10 Exceptional

Perfect location for a weekend trip. Easy walking distance to the train station and shopping area and the rooms very comfortable Highly recommend
Coral, 3-night trip

10/10 Exceptional

Will book again

Hotel was ideally placed for the station and everywhere we wanted to be. Comfortable and friendly, tho a little quirky in its layout with sets of stairs here and there. Was disappointed to see the hotel bar had closed but didnt affect our stay.
Heather, 2-night trip

10/10 Exceptional

I was really pleasantly surprised by this charming, city-centre hotel. I have stayed in a number of hotels around Newcastle and this one is my new favourite. My room at the back of the hotel was incredibly quiet and comfortable and the staff were really great.
Nancy, 1-night trip

10/10 Exceptional

Excellent hotel fantastic service lovely friendly helpful staff always have a great experience here comfortable spacious rooms very clean would highly recommended booking here ⭐️⭐️⭐️⭐️⭐️
Georgia, 2-night trip

8/10 Very good

Very friendly and helpful staff.
John, 2-night trip

10/10 Exceptional

Great stay

First time in Newcastle and this hotel was perfect, it doesn’t offer dinner but that is fine,as there are so many great restaurants very near by just 1 minute walk .We stayed in the Armstrong suite the room was a bit dark with a small window to the back of the building.It was not a problem for us ,as it was very well presented with some lovely touches. White company toiletries and spotlessly clean.From the staff on the front desk to breakfast, cleaning they were all so attentive and polite. We will definitely use this hotel again
Julie, 2-night trip

10/10 Exceptional

Overnight stay for Sam Fender show

Overnight stay for sam fender concert. Central location, lovely room, friendly check in. No issues at all.
Kevin, 1-night trip

10/10 Exceptional

The staff at this property were so friendly and helpful, two girls iin particular on the front desk( Alisha and Becky) were absolutely lovely with my young daughter and we will definitely be returning to this lovely hotel!
Justine, 2-night trip

8/10 Very good

Wee weekend away

Nice hotel great location stayed in a junior sweet which was nice maybe needs furniture upgraded the bathroom and shower was really nice great shower. But did have slight issue with drain trap not being cleaned and water not getting away. The location is a bit noisy but it’s right in centre near plenty bars
Marc, 2-night trip

10/10 Exceptional

Good value

Got a free upgrade to a deluxe room which meant a bigger bed. Room was spacious but carpet was very stained. Good tea and coffee facilities and breakfast was nice. Room was surprisingly quiet given the location- could only hear the floorboards creaking from the room above
Bethany, 2-night trip

10/10 Exceptional

Another great stay
Annette, 1-night trip

10/10 Exceptional

Staff were excellent! Loved our stay- would highly recommend
Joshua, 1-night trip