In the heart of Playa del Carmen, Balkón Boutique Hotel offers a vibrant retreat. Soak up the sun on the rooftop terrace or by the outdoor pool with free cabanas and sun loungers. With coworking spaces, bike rentals, and helpful staff nearby to assist with tours and tickets.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
24/7 front desk
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Private beach
Outdoor pool
Rooftop terrace
Beach umbrellas
Beach sun loungers
Free beach club nearby
Beach towels
24-hour front desk
Coffee/tea in a common area
Air conditioning
Communal living room
For families (6)
Private bathroom
Television
Daily housekeeping
Blackout drapes/curtains
Elevator
Minibar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Superior Double Room, 1 King Bed, Balcony
Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728
What's nearby
Mamitas Beach - 10 min walk - 0.8 km
Playa del Carmen Main Beach - 13 min walk - 1.1 km
Quinta Avenida - 16 min walk - 1.4 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
Gran Coyote Golf - 4 min drive - 4.3 km
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
Restaurants
Crisol - 2 min walk
Quadra Café - 8 min walk
Tropical Tacos - 5 min walk
Que Huevos - 6 min walk
El Arabe - 6 min walk
About this property
Balkón Boutique Hotel
Balkón Boutique Hotel features a rooftop terrace and puts you within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. This Art Deco hotel is also just a 5-minute drive from Quinta Avenida and Playacar Beach.
Languages
English, Spanish
At a glance
DONE
Hotel size
24 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Water dispenser
What to do
Private beach nearby
Free beach club nearby
Working away
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Bicycle rentals
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Communal living room
An outdoor pool
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen
Frequently asked questions
Does Balkón Boutique Hotel offer free cancellation for a full refund?
Yes, Balkón Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balkón Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Balkón Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Balkón Boutique Hotel?
Sorry, there's no onsite parking at Balkón Boutique Hotel.
What are the check-in and check-out times at Balkón Boutique Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Balkón Boutique Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Balkón Boutique Hotel and nearby?
Balkón Boutique Hotel has an outdoor pool.
What's the area around Balkón Boutique Hotel like?
Balkón Boutique Hotel is a short 15-minute walk from Playa del Carmen Main Beach and 12 minutes' walk from Mamitas Beach.
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Balkón Boutique Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Enjoyable stay that got extended more than once, that says it all!
Simon
1-night trip
10/10
Extended stay on extended stay, wish I was still there!
Simon
2-night trip
8/10
The desk personnel were very nice and helpful. The roof top pool was small bet clear and area around was comfortable. The rooms were clean and the shower was hot and had good pressure. The lobby had free coffee and cold water refill station. The hotel was very good for the price.
Donald
4-night trip
10/10
Nice
Carlos
1-night trip
6/10
No hot water
Amber
1-night trip
10/10
Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Mily
4-night trip
10/10
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
Estefania
3-night trip
6/10
The room was clean and had all the facilities needed. Staff was friendly.
The rooms are so noisy, you hear noise the entire night, I think there is no isolation at all. They provide earplugs in the room, but even they don’t help a lot, you can still hear the noise from outside through them.
Yeeke
2-night trip
2/10
The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
Kristy Perez-naranj
4-night trip
6/10
Alfonso
1-night trip
10/10
Lille hyggeligt hotel med fin beliggenhed.Vi havde booket 2 nætter, men endte faktisk med at booke en mere, da vi ikke var helt færdige med at se området.
Det tager ca 30 minutter at gå ind til centrum og vi kunne godt have fundet noget tættere på til cirka samme pris.
Men hotellet var rent og pænt samt meget serviceminded.
Det var nok primært pga. den gode service fra Rosset og Guillermo og trygheden der gjorde at vi blev.
Parkering er i øvrigt gratis og let tilgængelig.
Kathrine
1-night trip
10/10
Kristin
3-night trip
8/10
Bon hôtel mais un peu froid sans âme.
Gerald
2-night trip
10/10
El hotel es muy bonito y a unos pasos de los restaurantes y tiendas de la 5ta y la playa. El personal es muy amable, sobre todo Min, la chica de recepción. El único detalle es que la alberca podría estar en mejores condiciones, pero aún así es muy bonita. Totalmente recomendado si vistas Playa del Carmen.
Renato
3-night trip
10/10
Adam
3-night trip
10/10
Muy buena opción en relación al precio y la calidad del hotel.
Esta a unos 10 minutos caminando de la 5ta avenida.
El hotel está limpio y el personal nos trató muy bien.
La zona del hotel no es la mejor y hay un poco de ruido en la noche por la avenida.
Clara
7-night trip
10/10
Laurie
1-night trip
10/10
raymond
1-night trip
10/10
Alexander
1-night trip
6/10
Kiera
4-night trip
8/10
Installation agréable mais sans plus. La chambre était petite et l’hôtel se trouve loin des restaurants et du centre, où se trouve l’ensemble des activités/attractions.