Located in the heart of Madrid, Eurostars Madrid Congress is a chic retreat with an international flair. Unwind on the rooftop terrace or indulge in a delicious meal at Rest and Restaurant.
Escuela Universitaria Real Madrid Universidad Europea - 5 min walk - 0.5 km
Plaza Norte 2 Commercial Centre - 15 min walk - 1.3 km
Real Madrid City - 7 min drive - 9.6 km
IFEMA - 8 min drive - 9.4 km
Bernabéu Stadium - 12 min drive - 13.0 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive
Alcobendas Valdelasfuentes Station - 5 min drive
Madrid University P. Comillas Station - 8 min drive
Alcobendas-S.S. de los Reyes Station - 25 min walk
La Moraleja Station - 19 min walk
Marques de la Valdavia Station - 23 min walk
Reyes Catolicos Station - 27 min walk
Restaurants
Starbucks - 5 min drive
McDonald's - 7 min walk
La Gran Familia Mediterránea - 4 min drive
Tejas Verdes - 15 min walk
St. Patrick's Irish tavern - 17 min walk
About this property
Eurostars Madrid Congress
Eurostars Madrid Congress features a rooftop terrace and puts you within a 10-minute drive of IFEMA and Real Madrid City. Guests can visit the fitness center for a workout or grab a bite to eat at Rest and Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.
Languages
English, Spanish
At a glance
Hotel size
145 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 17.60 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (13993 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Memory foam mattress
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished
Freshen up
Private bathroom
Separate bathtub and shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rest and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
Children & extra beds
Rollaway beds are available for EUR 33.0 per night
Parking
Self parking costs EUR 17.60 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Frequently asked questions
Does Eurostars Madrid Congress offer free cancellation for a full refund?
Yes, Eurostars Madrid Congress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Madrid Congress?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Madrid Congress?
Yes. Self parking costs EUR 17.60 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Eurostars Madrid Congress?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.
Is there an onsite casino at Eurostars Madrid Congress?
No, this hotel doesn't have a casino, but Casino de Madrid (16-min drive) and Casino Gran Via (16-min drive) are both nearby.
What is there to do at Eurostars Madrid Congress and nearby?
Eurostars Madrid Congress has a fitness center and a garden.
Are there restaurants at or near Eurostars Madrid Congress?
Yes, Rest and Restaurant offers international cuisine.
What's the area around Eurostars Madrid Congress like?
Eurostars Madrid Congress is in Arroyo de la Vega, a short 9-minute drive from Adolfo Suarez Madrid-Barajas Airport (MAD) and 15 minutes' walk from Plaza Norte 2 Commercial Centre.
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Eurostars Madrid Congress Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Restaurant
Airport
What guests liked
The breakfast buffet was excellent, offering a large variety of options and good food. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 30, 2024
Stayed here for flight out of airport.
PATTY
PATTY, 1-night trip
8/10 Very good
Oct 2, 2024
If you take a walk of approxamitely 2km, easy walk, you will find plenty food and shopping options.
Thorsten
Thorsten, 2-night trip
10/10 Exceptional
Jun 6, 2024
The rooms were quite comfortable and quiet.
Joseph
Joseph, 1-night trip
8/10 Very good
Aug 1, 2023
Nice place close to Madrid and close to airport.
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 10, 2024
The hotel and room were very nice - clean and comfortable. I liked how the rooms were set up so you could clearly see out the big windows from the bed. Close to the airport and there are a number of restaurants within walking distance.
Kirk
Kirk, 1-night trip
10/10 Exceptional
Jul 13, 2024
Excellent
All is good in this hotel!!!
Andres
Andres, 1-night trip
10/10 Exceptional
Sep 15, 2022
Pretty good hotel
Victor
Victor, 1-night trip
8/10 Very good
Oct 23, 2024
Well received during my business trip to Spain, was missing a coffee station in my room and arrived late all restaurants where closed
Elmarie
Elmarie, 5-night trip
10/10 Exceptional
Oct 4, 2023
Nice place
Julio
Julio, 1-night trip
10/10 Exceptional
Jul 21, 2024
Clean hotel, friendly staff. One minus, not hot water for coffee or tea.
Daniel
Daniel, 3-night trip
8/10 Very good
Sep 3, 2023
Ok hotel for in transit traveling
Not far from airport
Stephan
Stephan, 1-night trip
8/10 Very good
Jul 11, 2024
Hotel room was clean nice and comfortable.
I wish they told you that on Sundays restaurants and room service is not available.
Margarita
Margarita, 2-night trip
10/10 Exceptional
Nov 18, 2022
We chose this hotel because it's close to family. The rooms are spacious and very comfortable. The breakfast buffet was good.
The staff was very helpful with accommodating our needs and expectations.
Janice
Janice, 4-night trip
10/10 Exceptional
Oct 24, 2022
Very nice hotel!
Very nice hotel great amenities the only complaint is the shower water temperature kind of fluctuated from cool to hot even when you didn’t move the handle or adjust it
Svetlana
Svetlana, 1-night trip
4/10 Fair
Jan 4, 2025
Was told there was a shuttle to the airport when we checked in. When we came down, told there was not so had to pay for s Cab. Heat was too hot. Couldn’t turn it down. Kettle was broken so had to pay for coffee.
Madeline
Madeline, 1-night trip
6/10 Good
Sep 23, 2024
I was not centric and not close enough to the airport. There was no restaurant available on site, so it was not the most convenient place to stay for me.
Rubenia
Rubenia, 1-night trip
8/10 Very good
Oct 4, 2023
I liked the bathroom, it had everything one needs. The dinner restaurant is average for the money, but the breakfast was excellent.
Although asking for 5 euro breakfast when one pays $280 a night is bit confusing. Parking is 16 euro a day.
Nick
Nick, 2-night trip
8/10 Very good
Aug 9, 2023
Everything is brand new
Margarita
Margarita, 1-night trip
10/10 Exceptional
May 6, 2023
Only if u book this hotel you need a car or tax anless u coulnot find with buplic taransportion
Ali
Ali, 1-night trip
10/10 Exceptional
Jul 22, 2023
Disappointed the restaurant was closed as it was a reason we booked, as we only stayed one night prior to flying out from Madrid. It wasn’t too inconvenient though as there were restaurants not too far away, we walked to the mall but took cab to return. The breakfast buffet was large however and plenty of options and good food.
Heidi
Heidi, 1-night trip
8/10 Very good
Oct 13, 2023
Not friendly enough.
Milka
Milka, 2-night trip
2/10 Poor
Sep 24, 2022
the Hotel was pretty empty on the day I stayed there. however there was a young soccer team with 12-14 year old boys that slammed doors all night. my room was right in the middle of them even tho there were plenty of rooms in other floors available.
the restaurant was closed and nearby dinning was poor.
I would not stay there again.
Verified traveler
1-night trip
4/10 Fair
May 20, 2024
Bad customer service
Kristian
Kristian, 1-night trip
4/10 Fair
Sep 15, 2022
Woke up sweaty bc AC turned off & thermostat didn’t control it. I had to figure out how to dial the reception’s number: 7500 at 4am where they turned it in remotely.