Experience the charm of Terasu Riviera Maya Hotel & Spa, en Xcaret, an upscale boutique hotel near Río Secreto and Xplor Theme Park. Treat yourself to a rejuvenating massage or enjoy free continental breakfast by the garden. The outdoor pool beckons you to relax while staying connected with in-room WiFi.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Parking available
Pool
Spa
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Free use of bicycles
Beach towels
Spa services
Airport shuttle
Coffee/tea in a common area
Air conditioning
Garden
Water dispenser
Concierge services
For families (6)
Microwave
Television
Garden
Daily housekeeping
Espresso maker
Blackout drapes/curtains
$132 nightly
The total price is $163
$163 total
Jul 15 - Jul 16
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Deluxe Room, 1 King Bed, Balcony
Deluxe Room, 1 King Bed, Balcony
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
312 sq ft
Sleeps 2
1 King Bed
View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony
Superior Suite, 1 King Bed with Sofa bed, Balcony
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Balcony
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Sofa bed - double
Down duvet
495 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View
Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Sofa bed - double
Down duvet
667 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Luxury Villa, Multiple Bedrooms, Private Pool
Luxury Villa, Multiple Bedrooms, Private Pool
Highlights
Balcony
Private pool
Air conditioning
Smart TV
9 bedrooms
Blackout drapes/curtains
Premium bedding
Sofa bed - double
10226 sq ft
Sleeps 24
7 King Beds, 2 Queen Beds and 3 Queen Sofa Beds
View all photos for Elite Room, 1 King Bed, Balcony, Tower
Elite Room, 1 King Bed, Balcony, Tower
Highlights
Balcony
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
312 sq ft
Sleeps 2
1 King Bed
View all photos for Elite Room, 1 Queen Bed, Balcony, Tower
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720
What's nearby
Xenses Park - 6 min walk - 0.6 km
Xplor Theme Park - 11 min walk - 1.0 km
Río Secreto - 13 min walk - 1.1 km
Xcaret Eco Theme Park - 16 min walk - 1.4 km
Ferry to Cozumel - 5 min drive - 2.9 km
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 13.9 miles/22.4 km
Airport shuttle (surcharge)
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 6 min drive
Festival Grand Buffet - 7 min drive
Cafeteca - 7 min drive
The Buffete - 5 min drive
El Mercado de San Juan - 7 min drive
About this property
Terasu Riviera Maya Hotel & Spa, en Xcaret
At Terasu Riviera Maya Hotel & Spa, en Xcaret, you'll be just a 5-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
9 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking within 3 ft
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Coffee/tea in a common area
Water dispenser
What to do
Yoga classes
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Luggage storage
Porter/bellhop
Free bicycle rentals
Beach towels
Facilities
Garden
Mosquito nets
An outdoor pool
Spa services
At least 80% of food locally-sourced
At least 80% organic food
Vegetarian dining options
At least 80% lighting from LEDs
Water dispenser
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Smooth flooring in room
Room amenities
Be entertained
52-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Espresso maker
Iron/ironing board
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Balcony
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
In-room safe
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
Hosted evening meal costs MXN 0.0
Children & extra beds
Airport shuttle service for children up to age 17 costs MXN 2300 (roundtrip)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen
Frequently asked questions
Does Terasu Riviera Maya Hotel & Spa, en Xcaret offer free cancellation for a full refund?
Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Terasu Riviera Maya Hotel & Spa, en Xcaret?
Yes, there's an outdoor pool.
Are pets allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Terasu Riviera Maya Hotel & Spa, en Xcaret?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Terasu Riviera Maya Hotel & Spa, en Xcaret?
Yes, an airport shuttle is available. The charge is MXN 2300 per vehicle roundtrip.
What are the check-in and check-out times at Terasu Riviera Maya Hotel & Spa, en Xcaret?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Terasu Riviera Maya Hotel & Spa, en Xcaret?
No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.
What is there to do at Terasu Riviera Maya Hotel & Spa, en Xcaret and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Terasu Riviera Maya Hotel & Spa, en Xcaret?
Yes, there's an onsite restaurant.
Does Terasu Riviera Maya Hotel & Spa, en Xcaret have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Terasu Riviera Maya Hotel & Spa, en Xcaret like?
Terasu Riviera Maya Hotel & Spa, en Xcaret is a short 12-minute walk from Xplor Theme Park and 16 minutes' walk from Xcaret Eco Theme Park.
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Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Parks
Restaurant
Location
Breakfast
Maps
What guests liked
Breakfast was consistently excellent, with many guests praising the quality and variety of the meals. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 3, 2025
Super friendly staff, I love to stay here again for vacation
Chuyi
Chuyi, 3-night trip
10/10 Exceptional
Mar 19, 2025
The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Edward
Edward, 7-night trip
10/10 Exceptional
Mar 14, 2025
Beautiful place and unique
Panfilo
Panfilo, 1-night trip
10/10 Exceptional
Apr 4, 2025
Amazing location, staff and facilities
Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.
Sharon
Sharon, 1-night trip
8/10 Very good
Mar 8, 2025
Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Yansong
Yansong, 2-night trip
8/10 Very good
Feb 3, 2025
The staff is very nice and the room was clean every day.
CHRISITNA
CHRISITNA, 7-night trip
10/10 Exceptional
Mar 17, 2025
The staff go above and beyond for you. The monkeys are everywhere and the food is wonderful. The little bakery down the way is wonderful as well.
Sonya
Sonya, 3-night trip
10/10 Exceptional
Apr 3, 2025
Amazing!
Amazing place to stay, relax and get back to nature. From the outstanding employee, dining with monkeys and relaxing by the pool or at the spa. It's perfect!
Sharon
Sharon, 2-night trip
10/10 Exceptional
Apr 2, 2025
It was like living in a beautiful jungle. The staff was awesome and assisted with all of my needs. I can’t wait to return.
michael
michael, 8-night trip
10/10 Exceptional
Apr 1, 2025
Hotel and staff were amazing. The environment was Tropical and majestic. Was able to feed monkeys.Parking was difficult due to all trees. Hard to find if using Apple Maps recommend using google maps when traveling in Mexico.
Maira Alejandra
Maira Alejandra, 4-night trip
10/10 Exceptional
Feb 13, 2025
Terasu was amazing the staff was the best! We loved Fernanda the hotel kitty. It was such a fun time.
Kiley
Kiley, 1-night trip
10/10 Exceptional
Feb 16, 2025
Loved my experience, but hate that it had to come to an end! Staff were very friendly & helpful, the receptionist helped a lot! The breakfast was good. I enjoyed the stay & for sure recommend others to book, thank you guys for the hospitality & experience!
Octavio
Octavio, 3-night trip
10/10 Exceptional
Jan 27, 2025
The staff is soo friendly and go out of their way to help you. This place is like an oasis in the jungle. The location is perfect for visiting the parks. I recommend XCaret, Xenses, and Xplor.
Rajiv
Rajiv, 2-night trip
10/10 Exceptional
Jun 22, 2024
Excelente place to get away, the staff, the food was one of the best.
Rosie
Rosie, 3-night trip
10/10 Exceptional
Feb 26, 2025
We had an amazing week. It’s a place were you relax and if you want to go to Xcaret and Xplor, it’s so close. Playa del carmen was 15 minutes from the hotel and Xpu ha 20 minutes. We had rent a car for the week so it was easy to go everywhere. We had the chance to feed the monkeys. Thank you again !
Noemie
Noemie, 7-night trip
10/10 Exceptional
Nov 28, 2024
Excellent location and beautiful place surrounded by nature, rooms are spacious,clean and comfortable. The customer service is exceptional and walking distance to the parks. I will absolutely be back.
yesenia
yesenia, 2-night trip
10/10 Exceptional
Mar 1, 2025
Everything
Alexander De La
Alexander De La, 4-night trip
10/10 Exceptional
Sep 24, 2024
Had a wonderful time
Fanni was great
Vanessa
Vanessa, 2-night trip
10/10 Exceptional
Nov 3, 2024
We enjoyed this place greatly. Staff was attest, inviting, and friendly answering any questions we had about the are and where to go. Rooms were clean and felt like we were stay in the treetops. Food was good and best of all there were wild monkey’s that came to visit every morning and yes bananas were provided. lol We would totally stay here again.
Brian
Brian, 2-night trip
10/10 Exceptional
Jan 20, 2025
It is a sanctuary in the jungle. Easily the best place I have stayed. Breakfast is awesome, you can get lunch at a neighboring deli and dinner is out of this world. I extended for an additional week, because the staff went above and beyond what was expected. I would not heisitate to come back. Thank you.
Rajiv
Rajiv, 1-night trip
10/10 Exceptional
Mar 18, 2025
Off the beaten path but exactly what I needed. 10 min south of Playa right in the middle of the jungle. This place was perfection! I can't rave about this place enough. My son and I went on vacation together and stayed here as an option instead of Xcaret and man am I glad we did. The staff is beyond fantastic! They make you feel like family! And if you need a taxi - they have a guy!! And he can drop you off and pick up! The pink house down the road is great for breakfast as an alternative to their amazing breakfast. We will be back to see Fanny, Nemesio and Fernando!!! :)
Danielle
Danielle, 5-night trip
8/10 Very good
Feb 18, 2025
Terasu is a hotel in jungle. The building is not new, but the room is clean. The breakfast was simple, but the scrambled eggs was made tasty.
It's not too far from Xcaret Park. This is the reason we chose this hotel. After seeing the evening show at the park after 9pm, it took us 10-15 minutes to the hotel.
There is no public transportation to the hotel. If you don't have a car, you have to rely on taxi service which is quite expensive.
The staff was very friendly.
Kexi
Kexi, 1-night trip
10/10 Exceptional
Jun 13, 2024
Nice rooms, friendly staff. Enjoyed feeding the spider monkeys. Quiet serene place to stay for a jungle feel
Izabella
Izabella, 1-night trip
10/10 Exceptional
Feb 26, 2025
We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!
kevin
kevin, 3-night trip
10/10 Exceptional
Jul 3, 2024
Loved this hotel the breakfast was amazing !! The was friendly and soo nice this was one of my most favorite hotels in Mexico and I’ve been 7 times
the only thing I didn’t like was the bugs need better pest control in rooms got bit up