I recently stayed at La Catrina, and overall, it was an okay experience. I booked the "premium cabin," the most expensive option, through Expedia in hopes of a premium stay. However, there were some drawbacks there’s only 2 options either a 1 bedroom or 2 bedroom there’s nothing from a premium,Traditional or whatever other options there is. I recommend you to book the cheaper option or book through the actual website.
The service was decent, but the receptionist wasn't very helpful and didn't provide details about the hotel. When I inquired about the difference between the premium and grand cabins, I was told there was no distinction, which was disappointing. I had hoped for a proper kitchen to cook late at night, but the so-called "kitchen" only had a sink, mini fridge, and microwave. This fell short of my expectations.
One notable issue was the presence of frogs and scorpions in the 24/7 pool area, and the lack of security or reception staff to address this concern. Housekeeping was also unavailable, so planning ahead was essential.
Furthermore, the rooms lacked TVs, which was unexpected. On the positive side, the hotel is conveniently located near wineries like Frida and Mr. Tempo.
In summary, La Catrina has potential, but there are several areas that need improvement, especially in communication, amenities, and pest control. I hope they can address these issues in the near future to provide a better experience for guests. Thank you
