In the heart of Ponsonby, Quest Ponsonby offers a stylish retreat with helpful staff. Connect to WiFi, enjoy convenient luggage storage and dry cleaning services.
When you stay at Quest Ponsonby, you'll be just a 5-minute drive from Sky Tower and Queen Street Shopping District. This luxurious hotel is also just a 5-minute drive from University of Auckland and Mt. Eden. Fellow travelers love the helpful staff.
Languages
English
At a glance
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Hotel size
38 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Secured covered onsite self parking (NZD 30.00 per day; includes in/out privileges)
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Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Traveling with children
Children stay free (see details)
Services
Dry cleaning/laundry services
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Children & extra beds
Cribs/infant beds are available for NZD 20.0 per day
Rollaway beds are available for NZD 35 per day
Parking
Covered self parking costs NZD 30.00 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland
Frequently asked questions
Does Quest Ponsonby offer free cancellation for a full refund?
Yes, Quest Ponsonby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Ponsonby?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Ponsonby?
Yes. Self parking costs NZD 30.00 per day.
What are the check-in and check-out times at Quest Ponsonby?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an onsite casino at Quest Ponsonby?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min drive) is nearby.
What's the area around Quest Ponsonby like?
Quest Ponsonby is a short 14-minute walk from Queen Street Shopping District and 19 minutes' walk from University of Auckland.
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Quest Ponsonby Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Shower
Towns
Parking
Trip
Dryer
Elevator
Apartment
What guests liked
Secure parking was available and a convenient location was offered. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 2, 2025
Great location with numerous dining and shopping options nearby.
Shane
Shane, 1-night trip
10/10 Exceptional
Feb 27, 2025
Great location. Comfy, great stay
Amy
Amy, 1-night trip
8/10 Very good
Feb 9, 2025
great location and will definitely be back
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Mar 5, 2025
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend
Conrad
Conrad, 6-night trip
10/10 Exceptional
Jan 6, 2025
Great comfortable stay
Mike
Mike, 3-night trip
8/10 Very good
Dec 15, 2024
Nice place have stayed twice and enjoyed it
Samara
Samara, 1-night trip
10/10 Exceptional
Feb 21, 2025
We were very happy with the service and stay
Kirsten
Kirsten, 1-night trip
10/10 Exceptional
Jan 16, 2025
Great location
Shana
Shana, 1-night trip
10/10 Exceptional
Nov 15, 2024
Enjoyable stay - convenient location
Sharon
Sharon, 3-night trip
10/10 Exceptional
Mar 4, 2025
Always an easy & great stay here. Parking available. Easy walk to many restaurants and shopping, rooms are clean & quiet. Recommend
Conrad
Conrad, 1-night trip
10/10 Exceptional
Oct 13, 2024
Great comfortable place to stay.
Samara
Samara, 1-night trip
8/10 Very good
Jan 6, 2025
Nice hotel in the heart of ponsonby
Mike
Mike, 1-night trip
10/10 Exceptional
Dec 7, 2024
Great stay, easy check in and nice clean room
Bradley
Bradley, 2-night trip
10/10 Exceptional
Feb 21, 2025
My favourite place to stay in Auckland
I always stay at Quest Ponsonby when I travel to Auckland. Great to have a room with a kitchen and laundry facilities. Comfy bed and couch. Has a supermarket around the corner. Great location close to town.
Jacqueline
Jacqueline, 3-night trip
10/10 Exceptional
Feb 27, 2025
Top tier
Amy
Amy, 1-night trip
10/10 Exceptional
Jan 26, 2025
Wicked room, lots of space nice bath
Adam
Adam, 2-night trip
10/10 Exceptional
Oct 6, 2024
Awesome stay!
Great location, spacious, modern, all facilities.
Candice
Candice, 2-night trip
6/10 Good
Feb 18, 2025
Reception area smells
Great location and friendly staff. Good rooms and generally pretty clean and tidy. Unfortunately the reception area has a very strong smell which is most unpleasant.
Sarah
Sarah, 3-night trip
10/10 Exceptional
Jan 14, 2025
Tidy room and fantastic shower. Bed was comfortable. Very nice pillows.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Dec 31, 2024
Great Place!
Excellent stay in the heart of Auckland! Walking distance to many restaurants, bars, cafes. Just a 15 minute drive to the beach and 20 minutes to Auckland airport! The staff was very accommodating and allowed us to store some of our luggage after checkout before we headed to the airport. Great place to stay!
Megan
Megan, 1-night trip
10/10 Exceptional
Aug 18, 2024
Excellent location and facilities
Kelvin
Kelvin, 1-night trip
6/10 Good
Jan 11, 2025
Stayed here a lot. It was a bit average this time, with room placement and tidiness of the room.
Dennis
Dennis, 2-night trip
6/10 Good
Mar 31, 2025
It was ok. Room is a bit tired (walls and furnishings are a bit bumped and bruised).
My room also did not lock from the inside (which I forgot to report)
Kitchenette was great, overall stay was ok for a night
Michelle
Michelle, 1-night trip
8/10 Very good
Nov 8, 2024
Stay here a lot. Find it so convenient with everything in easy walk, rooms comfortable, clean, and well equipped.