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Hyatt House Richmond / Short Pump

3.0 star property
Hotel with bar/lounge, connected to a shopping center, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hyatt House Richmond / Short Pump

Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Microwave, coffee/tea maker
Lobby sitting area
Deluxe Suite, 1 Bedroom, Kitchen | Private kitchen | Microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent
Near the vibrant Short Pump Town Center, Hyatt House Richmond / Short Pump offers a warm welcome with breakfast buffet, a rooftop terrace for soaking up city views, and free in-room WiFi. Previous guests rave about the helpful staff and convenient location to shopping while also enjoying dry cleaning/laundry services.

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Convenience store
  • Laundry service

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $138
includes taxes & fees
$119 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Shower/tub combination
Designer toiletries
Private bathroom
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

View from room

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 680 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 416 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, Corner

42-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Bathtub, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 680 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

View from room

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 416 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

Deluxe Suite, 1 Bedroom, Kitchen | Private kitchen | Microwave, coffee/tea maker

Deluxe Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 529 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Drury Plaza Hotel Richmond

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 2,680 reviews
The price is $147
includes taxes & fees
$126 per night
Apr 27 - Apr 28
Drury Plaza Hotel Richmond
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About the neighborhood

Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 3 min walk - 0.3 km
  • Henrico Doctors' Hospital - 12 min drive - 12.7 km
  • University of Richmond - 14 min drive - 13.9 km
  • Lewis Ginter Botanical Garden - 15 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 20.6 km

Getting around

  • Richmond Intl. Airport (RIC) - 30 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Main Street Station - 20 min drive
  • Ashland Station - 24 min drive

Restaurants

  • ‪Cookout - ‬13 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬5 min walk

About this property

Hyatt House Richmond / Short Pump

Hyatt House Richmond / Short Pump features a rooftop terrace and puts you just steps from Short Pump Town Center. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of University of Richmond. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Closed captioned TV
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

H Bar - This bar serves dinner and light fare.

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

HYATT house Hotel Richmond-West
HYATT house Richmond-West
HYATT house Richmond-West Hotel
HYATT house Richmond West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Does Hyatt House Richmond / Short Pump offer free cancellation for a full refund?

Yes, Hyatt House Richmond / Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt House Richmond / Short Pump?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt House Richmond / Short Pump?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt House Richmond / Short Pump?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Hyatt House Richmond / Short Pump and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hyatt House Richmond / Short Pump like?

Hyatt House Richmond / Short Pump is in Short Pump, a short 3-minute walk from Short Pump Town Center.

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Hyatt House Richmond / Short Pump Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Restaurant
Shopping malls
Shopping
Shower
Store

What guests liked

  • Breakfast was consistently described as delicious, good, excellent, and well-made with a great selection of items. (28 reviews)
  • The property's location offers great dining options and is adjacent to a major shopping center. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I truly enjoyed my stay. The staff was very friendly and super helpful with any questions I needed answered. The breakfast was amazing.
April, 1-night trip

10/10 Exceptional

Very clean and quiet. Loved that they allow dogs. We didn't take ours put enjoyed meeting the dog that was staying there.
Kathy, 2-night trip

10/10 Exceptional

Amazing Stay! Will definitely stay again.
Jacqueline, 1-night trip

10/10 Exceptional

Very nice beautiful comfortable room
samica, 1-night trip

10/10 Exceptional

Great location. Clean! Great breakfast!
steve, 1-night trip

10/10 Exceptional

Clean, quiet, plenty of parking, professional and courteous staff—great stay!
Stephen, 1-night trip

8/10 Very good

Overnight quick stay. Room was clean and comfortable.
1-night trip

10/10 Exceptional

Walk to Beautiful Outside Concept Mall

I came to visit friends before Christmas. This was a very modern, beautiful hotel perfectly situated for Christmas shopping and meeting with friends.
Kim, 1-night trip

10/10 Exceptional

Loved it

Enjoyed our stay-convenient parking-safe area- breakfast was delicious- in mall .
Betzabe, 2-night trip

10/10 Exceptional

This hotel is consistent and above average for the geographic area.
Rene, 1-night trip

10/10 Exceptional

Close to the mall and places to eat
Maika, 3-night trip

10/10 Exceptional

Great Short Pump hotel.

Just an overnight stay for Valentine’s Day. Great location for shopping. Stayed on the top floor which was very quiet. Nice hotel layout with nice dining area for breakfast. Speaking of breakfast, they have a wonderful selection of items nicely organized for traffic flow. Much appreciated. This will be our spot in Richmond when we visit.
Karen, 1-night trip

10/10 Exceptional

Easy access to the mall- nice suite space. Has kitchen and a nice breakfast.
Philip, 2-night trip

10/10 Exceptional

Really enjoyed our stay, great location to enjoy the mall and eating out. Very clean and comfy beds😁
Gillian, 2-night trip

8/10 Very good

Loved the location a very friendly staff.
Daniel, 2-night trip

10/10 Exceptional

We loved definitely we recommend it
Vanessa, 1-night trip

10/10 Exceptional

My stay

Hotel was nice but old..it could stand some modernized things...new carpet especially..light bulbs must have been 30 watts. We had to cut on all the lights. No one wants to travel floors for ice..parking excellent..breakfast excellant..tv channels horrible...no guide...we only came to relax..over all it was a wonderful hotel and I would visit again...
EARTHA, 2-night trip

10/10 Exceptional

Beautiful, great area comfortable rooms and staff is very helpful
Robyn, 1-night trip

10/10 Exceptional

Very nice stay.
LESLIE, 3-night trip

10/10 Exceptional

Great Space
Aharon, 1-night trip

10/10 Exceptional

Location was perfect and the hotel/ staff was great!
Lynne, 1-night trip

10/10 Exceptional

A great place to stay, so convenient.
jeffrey, 1-night trip

10/10 Exceptional

I love everything I will definitely stay again, and again. I will tell my friends and family about my stay there.
Teresa, 1-night trip

10/10 Exceptional

Fantastic property for a work trip- rooms were spacious and clean; The staff was immensely helpful and hospitable. Great location as well!
Meghan, 2-night trip

10/10 Exceptional

Great place and location
Ellie, 1-night trip