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Crystal Garden Resort & Restaurant

3.5 star property
Hotel with outdoor pool, connected to a shopping center, near Cairns Esplanade

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Photo gallery for Crystal Garden Resort & Restaurant

Outdoor pool
Basic Apartment, 1 Bedroom | Private kitchenette | Fridge, electric kettle
Triple Room with Multiple Beds | 1 bedroom, desk, soundproofing, iron/ironing board
Basic Apartment, 1 Bedroom | Living area | Flat-screen TV
Gym
Crystal Garden Resort & Restaurant is a tranquil retreat near Cairns Esplanade. Unwind in the garden, enjoy delicious meals at the restaurant, and stay connected with in-room WiFi. The outdoor pool and area shuttle are added perks that previous guests have loved.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Area shuttle
  • Casino shuttle
  • Shopping center shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | 1 bedroom, desk, soundproofing, iron/ironing board

Family Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, soundproofing, iron/ironing board

Deluxe Triple Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Basic Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

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The price is $178
$162 nightly
$178 total
Total includes taxes and fees
Jul 20 - Jul 21
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About the neighborhood

Map
18-24 James Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Base Hospital - 18 min walk - 1.5 km
  • Cairns Central Shopping Centre - 3 min drive - 2.1 km
  • Reef Fleet Terminal - 4 min drive - 3.2 km
  • Cairns Marlin Marina - 5 min drive - 3.5 km

Getting around

  • Cairns Intl. Airport (CNS) - 5 min drive
  • Cairns Station - 4 min drive
  • Freshwater Station - 10 min drive
  • Redlynch Station - 12 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪Sushi Train North Cairns - ‬11 min walk
  • ‪Guyala Cafe - ‬11 min walk
  • ‪Odett's Cafe - ‬13 min walk
  • ‪Cock & Bull - ‬14 min walk
  • ‪Serpent Bar - ‬11 min walk

About this property

Crystal Garden Resort & Restaurant

Crystal Garden Resort & Restaurant puts you just a 5-minute drive from Cairns Esplanade and Cairns Central Shopping Centre. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Offsite

    • Area shuttle within 5 kilometers*
    • Shopping center shuttle*
    • Casino shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Beach nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Porch or lanai
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort Restaurant
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel Cairns

Frequently asked questions

Does Crystal Garden Resort & Restaurant offer free cancellation for a full refund?

Yes, Crystal Garden Resort & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Garden Resort & Restaurant?

Yes, there's an outdoor pool.

Are pets allowed at Crystal Garden Resort & Restaurant?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystal Garden Resort & Restaurant?

Yes, there's free self parking.

What are the check-in and check-out times at Crystal Garden Resort & Restaurant?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Crystal Garden Resort & Restaurant?

No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min drive) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystal Garden Resort & Restaurant and nearby?

Crystal Garden Resort & Restaurant has an outdoor pool and a garden.

Are there restaurants at or near Crystal Garden Resort & Restaurant?

Yes, there's an onsite restaurant.

Does Crystal Garden Resort & Restaurant have any outdoor private spaces?

Yes, every room features a porch or lanai.

What's the area around Crystal Garden Resort & Restaurant like?

Crystal Garden Resort & Restaurant is in Cairns North, a short 5-minute drive from Cairns Intl. Airport (CNS) and 13 minutes' walk from Cairns Esplanade.

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Crystal Garden Resort & Restaurant Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Lobby
Bed
Shower
Restaurant

Reviews

10/10

A great place to stay
1-night trip

10/10

Enjoyed our stay very friendly operator
1-night trip

6/10

Convenient for the airport.
1-night trip

8/10

Close walk to Esplanade and other convenient shops , bus stop also
1-night trip

8/10

Nice clean place with an awesome pool. Locked car park at night felt nice and safe
1-night trip

8/10

Close to the airport
1-night trip

10/10

Decent cheap accommodation- about a 15min walk to the Tanks at the botanical gardens in cairns
1-night trip

8/10

Room was neat and clean, for an aged property. Was value for money. Not a lot of food outlets available in close proximity. Beds felt clean and comfortable, which is the main reason for stay.
1-night trip

6/10

Central enough and quiet Not very clean. Pretty old and a bit run down
3-night trip

6/10

Easy late check in. Cold shower in the morning was a bit sad.
1-night trip

8/10

OK but at the end of the day you get what you pay for, a bit dated but tidy, pool is good
1-night trip

6/10

Very convenient for one night before flight out of Cairns. Noisy (train at the back) and dirty (used soap and shampoo tube left in shower). The place is very dated but as I said, cheap and nasty for quick stay before a flight out.
1-night trip

2/10

Very noisy kids constantly running around the complex at all hours, restaurant is closed, no breakfast even though it was advertised, would not recommend staying if you want a peaceful stay

4/10

The property is run down and certainly not $200.00 rooms
1-night trip

2/10

The room my brother stayed in had a hole in the wall. Will not be staying here or booking anyone here again.
1-night trip

10/10

Nice quiet location only issue was no curtains to block out light.
1-night trip

6/10

Bed was very comfortable, shower was great. Cheap nights accommodation. Property was run down & dirty. Booked airport transfers 2 weeks before our stay, refused to take us to the airport when we were leaving so had to catch a cab.
1-night trip

6/10

It was only one night, and it was perfectly adequate. Beds on Castors on a tiled floor are very dangerous. They need rubber grips underneath. Somebody could have a nasty fall, very basic, but very comfortable. They reasonably priced.
1-night trip

2/10

It was a very small room,old, unsafe, dark, gekkos crawling In the room. Dirty. No facecloths. Do not stay here ever. I warn you don’t RISK this property.

4/10

Too many kids running around the place yelling and screaming no adult around to supervise. I don't think I would stay there again
2-night trip

4/10

The place is dated children running rampant. Premises had a strong unpleasant odour. Outside was absolutely filthy. Staff member very pleasant and helpful. Interesting to see what a local council Health Inspection would think.
2-night trip

6/10

The property is a good basic place to stay, close to the airport, but is pretty unkept on the outside and around the pool area. Pool was very clean, but dead weeds, sticks and leaves etc. were lying around. It was pretty clean, but very dated and old. Beds were comfortable though, and overall, you get a good nights sleep for what you pay for. Reasonable rates.
1-night trip

2/10

Definitely would not stay there again run down cold showers no hot water mouldy room. Pool and restaurant out of order couldn’t use them. Didn’t feel safe at all.
3-night trip

4/10

Didn't feel safe in the area nor the hotel property. The room was unclean & check in instructions were confusing (only one door to the room worked with the key & I wasted 10 minutes trying to open the wrong one. Would definitely not stay again
1-night trip

4/10

Overpriced motel-style accommodation without a restaurant. The shower was mouldy and soap and shampoo are minimal. Not recommended.
1-night trip