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JW Marriott Hotel Nairobi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Nairobi National Museum

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Photo gallery for JW Marriott Hotel Nairobi

Junior Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, memory foam beds
Lobby
Rooftop terrace
1 bedroom, premium bedding, down comforters, memory foam beds
1 bedroom, premium bedding, down comforters, memory foam beds
In the heart of Westlands, JW Marriott Hotel Nairobi offers a tranquil oasis with a spa, 4 restaurants, and an outdoor pool. Relax in style on the sun-kissed terrace or stroll through the lush garden. With high-speed wired internet and dry cleaning services available throughout your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains
$268 nightly
The total price is $314
Jul 11 - Jul 12
Total includes taxes and fees

Why we love this property

Spa sanctuary in nature
A full-service spa with couples rooms awaits in this hotel near a nature reserve. Treatments, sauna, and a garden create the ultimate relaxation haven.
Scenic luxury haven
Contemporary art adorns the hotel's gallery walls. Guests can explore the adjacent nature reserve or relax on the rooftop terrace in this luxury getaway.
Culinary wonderland
Four restaurants, 2 bars, and a cafe offer international cuisine and vegan or vegetarian options. Couples can enjoy private dining or in-room champagne service.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, memory foam beds

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, memory foam beds

Junior Room, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, memory foam beds

Executive Room, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 1087 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, memory foam beds

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View | 1 bedroom, premium bedding, down comforters, memory foam beds

Apartment, 3 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 2110 sq ft
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | 1 bedroom, premium bedding, down comforters, memory foam beds

Apartment, 2 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 1216 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, memory foam beds

Apartment, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 829 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 34 reviews
The price is $137
$117 nightly
$137 total
Total includes taxes and fees
Jul 28 - Jul 29
Hyatt Regency Nairobi Westlands
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About the neighborhood

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Westgate Shopping Mall - 2 min drive - 2.3 km
  • Kenyatta International Convention Centre - 3 min drive - 3.0 km

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive
  • Syokimau Station - 25 min drive
  • Nairobi Station - 26 min drive
  • Syokimau SGR Railway Station - 27 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬13 min walk

About this property

JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi features a rooftop terrace and puts you within a 10-minute drive of United Nations Office at Nairobi. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Myna, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Swahili

At a glance

DONE

Hotel size

    • 366 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Shopping
  • Safari nearby

Working away

  • 10 meeting rooms
  • Conference center (18299 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 50
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Spa by JW has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Myna - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Midi Cafe and Patisserie - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Hudson Bar and Grill - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
Mughal - This family restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Mr. Pang Sky Bar & Lounge - This fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 5400 for adults and USD 2700 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: M-Pesa.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Does JW Marriott Hotel Nairobi offer free cancellation for a full refund?

Yes, JW Marriott Hotel Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Nairobi?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at JW Marriott Hotel Nairobi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Hotel Nairobi?

Yes, there's free valet parking.

What are the check-in and check-out times at JW Marriott Hotel Nairobi?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at JW Marriott Hotel Nairobi?

No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.

What is there to do at JW Marriott Hotel Nairobi and nearby?

JW Marriott Hotel Nairobi has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near JW Marriott Hotel Nairobi?

Yes, there are 4 onsite restaurants, featuring international cuisine.

What's the area around JW Marriott Hotel Nairobi like?

JW Marriott Hotel Nairobi is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from University of Nairobi.

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JW Marriott Hotel Nairobi Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

A truly elegant and beautiful hotel complete w/ numerous amenities, and a staff that is poised to help w/ any reasonable request.
Nairobi skyline from the Marriott
Pool side view
Chicken BLT from the hotel lobby restaurant
Burger meal from the hotel lobby restaurant
3-night trip

10/10

I travel a lot… Spend a lot of time in hotels all around the world… And this is one of the nicest places I’ve ever stayed. Courteous& & attentive staff and an impeccably clean & beautifully arranged layout throughout the hotel. And the breakfast… Not to be missed.!!
1-night trip

10/10

From getting out the vehicle to departing the staff was exceptional. Food was of very high standard. Well done Marriot.
2-night trip

10/10

Amazing experience, super friendly staff they know how to make you feel at home. Would definitly come back again in the future.
3-night trip

10/10

Great place
1-night trip

10/10

One of the best hotel in nairobi
3-night trip

10/10

Great property
8-night trip

10/10

Very good hospitality
2-night trip

10/10

This hotel was a true to form classic. They were very attentive and classy. I loved that some of the staff wore the tradition clothes and it added a highlight above all the other highlights. The staff are clearly proud to work there and I was proud to stay there.
3-night trip

10/10

Quality services! Impeccable customer service! Please keep it up
1-night trip

8/10

The cleanliness
5-night trip

10/10

Gorgeous hotel and the courtesy and friendliness of the staff is above the call of duty. For this alone, i highly recommend the hotel. Beyond this, the stylish and functional rooms, the amazing steam and hot sauna, the 5th floor infinity pool, great food options, fantastic location, i could go on and on. Check it!
4-night trip

10/10

Wonderful experience.
1-night trip

10/10

The hotel was brand new and the staff were amazing. We had a beautiful suite.
2-night trip

10/10

Lovely rooms, excellent executive lounge service and options, friendly and accomodating staff. Top notch!
3-night trip

6/10

God
1-night trip

10/10

A magnificent hotel with stunning views! The room had a well-stocked minibar, was exceptionally clean, and the staff treated everyone with equal warmth and respect. The facilities were top-notch! Special thanks to Jim, who was incredibly helpful and kindly allowed me a late checkout. I highly recommend this place for anyone looking to make unforgettable memories.
1-night trip

10/10

New hotel that is very luxurious. We had an amazing stay. All was above and beyond
3-night trip

6/10

Can do better
1-night trip

10/10

The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.
2-night trip

8/10

Very limited fining options. Wish pool would have been kept at a warmer temperature
1-night trip

10/10

Wow wow wow , what an amazing hotel . When i tell you luxurious isnt even the word . They went above and beyond to help us book for the safaris and city tour . Beyond happy that i was able to stay here. Dennis you are awesome thank you for everything
3-night trip

8/10

Really great property and very clean and good restaurant options, etc. Service was what you would expect as it’s a Marriott so top-notch is the word. However, be aware that at times you might seem bothered by overly anxious to help staff along with what seems like staff watching every move you make. I also had a situation where I went on a safari and had talked to two of the staff members to make notes in the system that I needed to keep my luggage at the hotel upon my return from the Safari. I also rented the room for another night, even though I was not going to be staying for the full night only needing the room until about 10 PM. They proceeded to charge me for the in between Knight even though I did not stay claiming I should have checked out. I had took the initiative on two occasions to inform them and set them up for this scenario yet they did not pay attention. For them to be so overly anxious to always help. They were not attentive to the details when it came to my situation.
5-night trip

10/10

My stay at the JW Marriott Nairobi was nothing short of exceptional. This hotel exemplifies luxury and comfort, making it a standout choice for both business and leisure travelers. 1. **Elegant Rooms:** The rooms are tastefully decorated with modern furnishings and luxurious linens. My suite offered a stunning view of the city skyline, and the bed was incredibly comfortable. The bathroom was spacious, with a large soaking tub and a rain shower. 2. **Outstanding Service:** The staff at JW Marriott Nairobi go above and beyond to ensure guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout my stay, every interaction was positive. Special mention to the concierge team for their excellent recommendations. 3. **Gourmet Dining:** The dining options are impressive, with a variety of restaurants offering diverse cuisines. The breakfast buffet was a highlight, with an extensive selection of both local and international dishes. The evening meals at the hotel's fine-dining restaurant were a culinary delight. 4. **Excellent Amenities:** The hotel boasts a state-of-the-art fitness center, and a beautiful outdoor pool area.
2-night trip

10/10

Excellent hotel with great service! Staff is very friendly and helpful.
3-night trip