The hotel is perfectly located on a cute neighborhood street off of a busy main street. There are small boutique shops and a very good cafe downstairs and within 2-3 minute walking distance. There is a local grocery store around the corner, on the Main Street, where we bought groceries for meals. The Niko Castle is about a 4-minute walk away, and Nishiki Market is a 7 minute cab ride away.
The staff were friendly and helpful. They had staff who spoke English, but we also used Google Translate when English-speaking staff were not available.
There are two washer-dryer sets in their laundry room. They have a wall of all the necessary amenities if you forgot something: toothbrush, toothpaste, hair ties, wash cloths, bath salts, mouthwash, etc. The items were high quality and thoughtfully curated.
Our family room was spacious with 2 full sized beds and 2 futons. We had a dining table/bench that could fit 6 people comfortably. The room had a kitchenette with microwave, stovetop, sink and dishes, bowls, cookware. The toilet is in a separate room, and the wet bathroom/shower room is attached, but separated by a door, to the sink room.
We enjoyed our stay there and would stay again. The room was clean with plenty of natural lighting and comfortable.