Rooms are nice, well appointed. But there are a couple of problems. The air conditioning is set to a plan, so it automatically turns off after some time. It was a crazy hot weekend so we needed it. I ended up having to get up at regular intervals in the night to turn it back on. On the last night, however, it broke completely. The staff informed us that they are in the process of trying to get the plan changed. There are no TV channels available, just a cast system for your phone/laptop/tablet. We could not get it to work (for reference I work in tech, and it defeated me). They also had an issue with the number of towels, so there weren't any for the pool and we were asked to bring the ones from our room. We have been promised a 20% refund by the hotel for the above things
The hotel concept is nice, the amenities are great, pool and gym are fantastic. There's a very nice lounge on the top floor which has great views, although the communal kitchen there could use more attention from staff as guests weren't cleaning up after themselves, the sink was full of dirty pans etc.
It's a very convenient location, close to the tube station. The staff are all really helpful and friendly and did all they could to make our stay great.
Overall - Once the teething issues have been ironed out, this would easily be a regular place to stay for me, particularly if the prices remain the same.