The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

Choose dates to view prices

Photo gallery for The Diplomat Hotel and Spa

Terrace/patio
Point of interest
Indoor pool, sun loungers
Point of interest
Point of interest
Experience the tranquility of The Diplomat Hotel and Spa, located close to Parc y Scarlets. Treat yourself to a rejuvenating spa treatment or enjoy breakfast at one of the 3 on-site restaurants. With an indoor pool, free in-room WiFi, and helpful staff you're sure to unwind.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • 3 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
$136 nightly
The total price is $163
Jul 23 - Jul 24
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Classic Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Coach House Executive Double Room (Annex Building)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Club Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km
  • WWT Llanelli Wetland Centre - 7 min drive - 5.5 km
  • Three Cliffs Bay Beach - 34 min drive - 25.9 km
  • Oxwich Bay Beach - 39 min drive - 32.6 km

Getting around

  • Cardiff International Airport (CWL) - 79 min drive
  • Llanelli Station - 7 min drive
  • Llangennech Station - 10 min drive
  • Pembrey & Burry Port Station - 11 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

When visiting Llanelli, The Diplomat Hotel and Spa is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, Polish, Spanish, Welsh

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (5102 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 8.95 for children

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

This property has received its official star rating from Visit Wales.

Also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa offer free cancellation for a full refund?

Yes, The Diplomat Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Diplomat Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at The Diplomat Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Diplomat Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at The Diplomat Hotel and Spa and nearby?

The Diplomat Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Diplomat Hotel and Spa?

Yes, there are 3 onsite restaurants, featuring British cuisine.

What's the area around The Diplomat Hotel and Spa like?

The Diplomat Hotel and Spa puts you in the heart of Llanelli. Popular attractions include Brecon Beacons National Park, which is 25 minutes away by car.

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The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Breakfast
Spa
Gyms (public)
Entertainment
Drinks
Wedding

What guests liked

  • The restaurant and bar served excellent food with a great selection and friendly, attentive staff. (4 reviews)
  • The spa facilities were fantastic, with wonderful staff and great quality amenities. (6 reviews)
  • The gym is great, offering a relaxing experience with clean and good quality facilities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Nice - great stay
1-night trip

8/10

1 night work trip. Comfortable, good food. Nice room. Convenient for my work.
1-night trip

4/10

Rooms in poor conditions, extremely hit, the shower doesn't work...poor quality in breakfast. The only positive side the staff very helpful.
2-night trip

8/10

Great hotel, lovely staff who were all very welcoming, lots going on. The only small downside being that it does need a bit of a refurb in the rooms. But other than that it was all good, and we would stay there again.
2-night trip

10/10

A beautiful hotel where i attended a function where the food was outstanding and the staff couldn't do enough to help. Strongly recommend this hotel
1-night trip

10/10

Lovely room - staff were welcoming and friendly! Attending an event with overnight accommodation so did not have time to experience the hospitality of the Spa but everything at the hotel met with great satisfaction and would recommend and will definitely return when next in the area - thank you for your hospitality!
1-night trip

10/10

Lovely stay, staff really friendly, food delicious and great nights sleep.
1-night trip

8/10

2 nights stay for work
2-night trip

10/10

We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
1-night trip

10/10

Room was lovely, staff were helpful and friendly. Food in restaurant was excellent. Spa was fine, but could probably do with a bit of a makeover. Overall excellent and would definitely stay here again.
1-night trip

8/10

Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.
4-night trip

8/10

Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
1-night trip

10/10

quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
2-night trip

10/10

Enjoyed the stay
1-night trip

10/10

Lovely hotel with nice rooms and really helpful pleasant staff .
2-night trip

10/10

Excellent short stay Good service well looked after
1-night trip

10/10

Good venue. Lots of parking, good sized room with all I needed.
1-night trip

10/10

Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
1-night trip

10/10

Lovely 3 night stay here. The dinner was fantastic and the staff very helpful.
3-night trip

10/10

Attended a brilliant wedding at this hotel.
1-night trip

10/10

The staff were excellent throughout. Food was tasty. We had a great stay.
1-night trip

10/10

Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
3-night trip

10/10

The staff could not do enough for you very friendly and very clesn
1-night trip

10/10

We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
2-night trip

10/10

Spacious room and bathroom. Good facilities and great breakfast
1-night trip