In the heart of Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality offers a warm welcome with laundry services and a convenient bar. Connect to in-room WiFi, take advantage of luggage storage, and enjoy express check-out. The helpful staff has left a lasting impression on previous guests.
University of Gloucestershire - 16 min walk - 1.4 km
Cheltenham Racecourse - 4 min drive - 3.1 km
Getting around
Birmingham Airport (BHX) - 73 min drive
Gloucester Station - 12 min drive
Ashchurch for Tewkesbury Station - 14 min drive
Cheltenham Spa Station - 27 min walk
Restaurants
Moon Under Water - 2 min walk
Planet Caravan - 2 min walk
Bar Fever Cheltenham - 4 min walk
German Doner Kebab - 3 min walk
Spectre - 3 min walk
About this property
Citrus Hotel Cheltenham by Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, this hotel is within a short drive of Gloucester Quays. Fellow travelers say great things about the helpful staff and location.
Languages
English, Polish
At a glance
DONE
Hotel size
59 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 10 per day)
Onsite extended parking (GBP 8 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking within 3 ft
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1960
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
49-inch flat-screen TV
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar - Onsite lobby lounge.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 0 to 6.95 for adults, and GBP 0 to 5 for children
Renovations and closures
This property is closed from March 31 2025 to March 31 2026 (dates subject to change).
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self parking costs GBP 10 per day
Extended parking costs GBP 8 per day
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay, Eurocard
Also known as
Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Frequently asked questions
Is Citrus Hotel Cheltenham by Compass Hospitality currently open?
This property is closed from March 31 2025 to March 31 2026 (dates subject to change).
Does Citrus Hotel Cheltenham by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Cheltenham by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Citrus Hotel Cheltenham by Compass Hospitality?
Yes. Self parking costs GBP 10 per day. Extended parking costs GBP 8 per day. Parking spots may be limited.
What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Citrus Hotel Cheltenham by Compass Hospitality and nearby?
Recommended spots to visit include Cheltenham Town Hall (4-min walk) and Everyman Theatre (7-min walk), along with Cheltenham General Hospital (11-min walk) and Cheltenham Art Gallery and Museum (15-min walk).
What's the area around Citrus Hotel Cheltenham by Compass Hospitality like?
Citrus Hotel Cheltenham by Compass Hospitality is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 7 minutes' walk from Everyman Theatre. Travelers say that the hotel is in a great location.
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Citrus Hotel Cheltenham by Compass Hospitality Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bathroom
Breakfast
Bed
Parking
Towns
Value
Lobby
Reviews
10/10 Exceptional
Mar 4, 2025
It was quiet and the check-in process was easy.
Akwasi
Akwasi, 1-night trip
10/10 Exceptional
Jan 2, 2025
The hotel is perfectly located, staff friendly, room spacious and clean.
Gloria
Gloria, 1-night trip
10/10 Exceptional
Jan 19, 2025
I night stay, perfect location for town hall events
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Sep 15, 2024
Great location, hotel is basic but good value for money and very clean
Clare
Clare, 1-night trip
10/10 Exceptional
Apr 1, 2025
Great stay brought to an abrupt end. Staff fantastic but not so convinced by their international paymasters.
Mark
Mark, 1-night trip
10/10 Exceptional
Dec 8, 2024
Very comfortable bed/ clean room and friendly staff . Would definitely recommend
kev
kev, 1-night trip
10/10 Exceptional
Jan 8, 2025
All v good. I make a point of staying there when in Cheltenham.
Neil
Neil, 1-night trip
8/10 Very good
Feb 21, 2025
Able to check in early. Friendly staff. Lovely room. Onsite parking.
Another pillow each would have been good but it didn't detract from our overall stay.
Natasha
Natasha, 1-night trip
6/10 Good
Sep 29, 2024
Convenient for a short term budget stay
Amy
Amy, 3-night trip
10/10 Exceptional
Sep 22, 2024
it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Gloria
Gloria, 1-night trip
10/10 Exceptional
Dec 20, 2024
Property is clear and tidy. Staff very friendly and helpful
Yew Aik
Yew Aik, 1-night trip
10/10 Exceptional
Jan 31, 2025
Business Stay
Good hotel close to all amenities. Room comfy, great shower 😊 only issues curtains don’t cover length of windows, parking is first come, first served! And if you’ve got a room roadside it’s noisy! I did ask for a quiet room, away from the road.
Victor
Victor, 2-night trip
2/10 Poor
Mar 2, 2025
Dirty.
Verified traveler
1-night trip
8/10 Very good
Aug 21, 2023
Great location and a perfect place for a short stay. Staff were friendly and I felt safe staying there as someone travelling alone.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Jan 7, 2024
Convenient location, plenty of dining options walking distance.
Gloria
Gloria, 1-night trip
10/10 Exceptional
Jan 25, 2025
Good
Aimee
Aimee, 1-night trip
10/10 Exceptional
Oct 23, 2024
I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Luciano
Luciano, 2-night trip
8/10 Very good
Jul 28, 2024
Central & comfortable room
Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Maria
Maria, 3-night trip
8/10 Very good
Oct 4, 2023
Excellent Location
Excellent location, very comfortable room. Would stay here again.
Helen
Helen, 3-night trip
10/10 Exceptional
Mar 29, 2024
The location of the hotel is so convenient because is just close to High Street, shops and restaurants. The hotel has parking and is very easy to find.
Gloria
Gloria, 1-night trip
8/10 Very good
Oct 25, 2024
We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Julie
Julie, 1-night trip
8/10 Very good
Sep 3, 2023
Well located, clean and friendly staff
Geoffrey
Geoffrey, 1-night trip
4/10 Fair
Sep 8, 2024
Useful location but a pretty grotty hotel overall
Anthony
Anthony, 1-night trip
10/10 Exceptional
Jun 22, 2023
Lovely hotel staid the night staff were friendly close to food shops etc