Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Connecting rooms available
Bar
Parking available
Pet friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Valet parking
Self parking
Business center
24-hour front desk
Computer station
Front-desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
$50 nightly
The total price is $64
$64 total
Aug 16 - Aug 17
Total includes taxes and fees
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room, 1 Double Bed, Lagoon View
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
What's nearby
Plaza Las Americas - 3 min walk - 0.3 km
Dubai Palace Casino - 3 min walk - 0.3 km
Plaza 28 - 2 min drive - 2.1 km
Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
Playa Tortugas - 10 min drive - 7.4 km
Getting around
Cancun Intl. Airport (CUN) - 15 min drive
Restaurants
Starbucks - 8 min walk
Boston's Pizza Cancún - 4 min walk
Hooters - 7 min walk
Starbucks - 1 min walk
Toks - 8 min walk
About this property
ibis Cancun Centro
Ibis Cancun Centro puts you just a 5-minute drive from Plaza Las Americas and Plaza 28. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also within a short drive of Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez. Fellow travelers love the helpful staff and nearby shopping.
Languages
English, Spanish
At a glance
DONE
Hotel size
190 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (MXN 120 per stay)
Covered onsite valet parking (MXN 120 per stay)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Shopping mall on site
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 350 per pet, per night
Parking
Covered self parking costs MXN 120 per stay
Covered valet parking costs MXN 120 per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
Frequently asked questions
Does ibis Cancun Centro offer free cancellation for a full refund?
Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Cancun Centro?
Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at ibis Cancun Centro?
Yes. Self parking costs MXN 120 per stay. Valet parking costs MXN 120 per stay.
What are the check-in and check-out times at ibis Cancun Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at ibis Cancun Centro?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.
Are there restaurants at or near ibis Cancun Centro?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around ibis Cancun Centro like?
Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.
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ibis Cancun Centro Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Breakfast
Bed
Water
Restaurant
Bathroom
Shopping malls
Lobby
What guests liked
Breakfast was consistently described as good, great, or delicious by multiple guests. (14 reviews)
The property offers a convenient location with various dining options, a nice bar, and a great breakfast buffet. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
carlos m
4-night trip
10/10
Easy access to the airport and major mall and food. Easy going hotel -very simple
Hilda
2-night trip
8/10
It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Mhd louay
1-night trip
10/10
CLEAN, EXCELLENT STAY! NO PROBLEMS AT ALL, BEST HOTEL
Lorraine
4-night trip
10/10
Excellent property and customer service
Lazaro
2-night trip
8/10
Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
David
2-night trip
8/10
This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
David
2-night trip
10/10
It was a relaxing stay at the ibis
Oluwapelumi
1-night trip
10/10
Location is extremely good if you are not planning to swim in the ocean.
Verified traveler
7-night trip
6/10
It is ok for work and the price but wouldn’t stay here for traveling
Maria
8-night trip
4/10
Small room. Location is good but it's better to stay in a resort. Breakfast was good.
PARTHIV
3-night trip
10/10
Todo excelente 😃
Miroslava
1-night trip
8/10
It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
Verified traveler
3-night trip
10/10
Good price
Josep
2-night trip
10/10
Very clean and excellence location! Very professional staff
Lazaro
4-night trip
10/10
Was good
Gladis
2-night trip
10/10
Thanks for the reception worker
Fouad
3-night trip
10/10
Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay
Antonio
2-night trip
8/10
Business hotel just for few days. No amenities at all.
Armando
4-night trip
10/10
The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!
Melanie
4-night trip
10/10
Nice and clean
Mariana
2-night trip
10/10
The hotel is pretty descent, only thing I didn’t like it the access card issue to enter the room, in 3 days I faced access issue at least 3 times.
Siva
3-night trip
10/10
Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints
Yazmin
2-night trip
10/10
Walmart and shopping store closed by
Donna
1-night trip
8/10
Would be nice to have a coffee/tea maker in a room along with a mini fridge.