Hilton Shenzhen Futian

Luxury hotel with outdoor pool, connected to the convention center, near Shenzhen Convention and Exhibition Center

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

In the heart of Shenzhen, Hilton Shenzhen Futian offers a luxurious retreat. Enjoy international cuisine at one of two restaurants, unwind in the sauna or steam room, and stay active with fitness classes at the 24-hour gym. With an outdoor pool, sun loungers, and free WiFi in public areas previous guests have praised this hotel’s attentive service.

Very good

Popular amenities

Pool
Bar
Non-smoking
Parking available
Gym
Air conditioning

Main amenities (12)

Daily housekeeping
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Sauna
Steam room
24-hour room service
In-room childcare
Business center
17 meeting rooms
24-hour front desk

For families (6)

Free cribs/infant beds
Supervised childcare (surcharge)
Refrigerator
Private bathroom
Separate bathtub and shower
Separate bedroom

$93 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 33 of 33 rooms

Down comforters, minibar, in-room safe, desk

King Premier Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

549 sq ft
City view
Sleeps 3
1 King Bed

King Deluxe Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

452 sq ft
City view
Sleeps 3
1 King Bed

King Executive Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

431 sq ft
City view
Sleeps 3
1 King Bed

Twin Accessible Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

398 sq ft
City view
Sleeps 2
2 Twin Beds

Presidential Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

2691 sq ft
City view
Sleeps 4
1 King Bed

King Premier One-Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

1109 sq ft
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Down duvet

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 King Bed

King Guest Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

398 sq ft
City view
Sleeps 3
1 King Bed

42-inch LCD TV with digital channels, TV, pay movies

Deluxe Room, 2 Twin Beds, City View

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Down duvet

Hair dryer

Deep soaking bathtub

Rainfall showerhead

City view
Sleeps 3
2 Twin Beds

King One-Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Separate bedroom

807 sq ft
City view
Sleeps 4
1 King Bed

Twin Executive Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

431 sq ft
City view
Sleeps 3
2 Twin Beds

King Deluxe One-Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Separate bedroom

947 sq ft
City view
Sleeps 4
1 King Bed

Twin Accessible Rooms

Sleeps 2
2 Double Beds

King Executive Premier Rooms

Sleeps 2
1 Queen Bed

Superior Suite

Sleeps 2
1 Queen Bed

VR Featured Deluxe Twin Room (Movies + Gaming)

Sleeps 3
2 Double Beds

King Premier One Bedroom Suite

Sleeps 2
1 Queen Bed

VR Featured Executive Twin Room (Movies + Gaming)

Sleeps 3
2 Double Beds

Deluxe Queen Room

Sleeps 2
1 Queen Bed

King Deluxe One Bedroom Suite

Sleeps 2
1 Queen Bed

Executive 2-bed Room

Sleeps 2
2 Double Beds

Superior Queen Room

Sleeps 2
1 Queen Bed

VR Featured Executive Double Bed Room (Movies + Gaming)

Sleeps 3
1 Queen Bed

Deluxe 2-bed Room

Sleeps 2
2 Double Beds

Presidential Suite

Sleeps 3
1 Queen Bed

VR Featured Deluxe Double Bed Room (Movies + Gaming)

Sleeps 3
1 Queen Bed

Executive Queen Room

Sleeps 2
1 Queen Bed

Family Deluxe Room

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Family-friendly Queen Room

Sleeps 3
1 Queen Bed

Family Executive Room

Sleeps 4
2 Double Beds and 1 Queen Bed

Family Premier Room (Double Bed)

Sleeps 4
2 Queen Beds

Family Deluxe Room - Triple Occupancy

Sleeps 3
1 Queen Bed and 1 Twin Bed

Apartment Suite - 2-Bedroom

Sleeps 4
2 Double Beds and 1 Queen Bed

Similar properties

Free breakfast
Free parking
Free WiFi
Restaurant

$81 nightly

$86 total

Total includes taxes and fees

Jun 22 - Jun 23

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About the neighborhood

Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000

What's nearby

Shenzhen Lianhuashan Park - 8 min walk - 0.7 km
Huaqiangbei - 2 min drive - 1.7 km
Shenzhen Convention and Exhibition Center - 2 min drive - 1.4 km
Coco Park Shopping Center - 2 min drive - 1.7 km
Huanggang Border Crossing - 3 min drive - 3.2 km

Getting around

Shenzhen Intl. Airport (SZX) - 31 min drive
Hong Kong International Airport (HKG) - 47 min drive
Hong Kong Lok Ma Chau Station - 4 min drive
Shenzhen Station - 5 min drive
Sungang Railway Station - 8 min drive
Gangxia North Station - 10 min walk
Gangxia Station - 11 min walk
Futian Station - 18 min walk

Restaurants

‪21Gram Coffee - ‬8 min walk
‪巴蜀聚味道 - ‬9 min walk
‪湘郴人家 - ‬8 min walk
‪深圳金逸电影城有限公司 - ‬5 min walk
‪太平洋咖啡 - ‬8 min walk

About this property

Hilton Shenzhen Futian

When you stay at Hilton Shenzhen Futian, you'll be just a 5-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MIS.U, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Gangxia North Station is 10 minutes and Gangxia Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

- 320 rooms
- Arranged over 23 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Supervised childcare*

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- WiFi and wired internet access in rooms*

Parking

- Onsite parking limited
- Height restrictions apply for onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service

Traveling with children

Supervised childcare (surcharge)
Grocery/convenience store

What to do

Fitness classes

Working away

Business center
17 meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Pool loungers

Facilities

Built in 2015
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An outdoor pool
Sauna
Steam room
Banquet hall

Accessibility

Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance

Room amenities

Be entertained

42-inch LCD TV
Digital TV channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Minibar
Espresso maker
Iron/ironing board

Sleep well

Down comforter
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
WiFi and wired internet for a surcharge

Food and drink

Refrigerator
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Dining

MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

LAN TING - This restaurant specializes in Chinese cuisine. Open daily.

Lobby Lounge - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

Deposit: CNY 800.00 per night

Optional extras

WiFi is available in guestrooms for CNY 40 per day (rates may vary)
Wired internet access is available in guestrooms for CNY 40 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CNY 182 for adults and CNY 182 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 385.0 per night

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Hilton Hotel Shenzhen Futian

Hilton Shenzhen Futian

Hilton Shenzhen Futian Hotel

Hilton Shenzhen Futian Shenzhen

Hilton Shenzhen Futian Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Futian offer free cancellation for a full refund?

Yes, Hilton Shenzhen Futian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Shenzhen Futian?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Shenzhen Futian?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Shenzhen Futian?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hilton Shenzhen Futian?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Hilton Shenzhen Futian and nearby?

Onsite recreation at Hilton Shenzhen Futian includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.

Are there restaurants at or near Hilton Shenzhen Futian?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Hilton Shenzhen Futian have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hilton Shenzhen Futian like?

Hilton Shenzhen Futian is in Futian, a short 12-minute walk from Shenzhen Civic Center and 13 minutes' walk from Shenzhen Central Park.

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Hilton Shenzhen Futian Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10

One of the nicest hotels I've ever stayed at.

2-night trip

10/10

Everything is good Service is excellent Just that our non-smoking room still got some smell of cigarettes

2-night trip

8/10

Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain

2-night trip

6/10

The hotel is old and worn down, it needs some upgrades. The nearest metro station is Gangxia north , exit 13, it is very easy to find . The buffet breakfast is average. The sauna areas is also old and worn down .

1-night trip

8/10

A lot of small eatery shops around, providing various types of foods

1-night trip

10/10

Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.

1-night trip

10/10

Hice and big hotel

2-night trip

8/10

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.

2-night trip

10/10

Breakfast could have more changes throughout stay.

9-night trip

10/10

Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.

2-night trip

8/10

As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.

1-night trip

6/10

I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.

4-night trip

10/10

Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.

1-night trip

10/10

Good service

1-night trip

10/10

I am very satisfied with the service.

4-night trip

4/10

None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again

6-night trip

2/10

the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton

3-night trip

10/10

My room is big enough for 4 persons. It is neat and tidy. The room is a bit hot as we are unable to change the ventilation from hot to cooling mode.

2-night trip

6/10

The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.

1-night trip

6/10

We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.

2-night trip

8/10

Hotel staff are friendly and helpful, hotel breakfast is ok. Location is good. There are some improvements can be made. The hotel provided phone charging cable, but the voltage is too low, it take long time to charge one phone. We forgot to bring our own charging cable for this trip. We have several phones and tablets to charge, and it take overnight and cannot complete all charging. There is no soap provided in the bath room. All liquid soap and shampoo bottle are fixed inside of the shower room and cannot take it away. Therefore when you take a bath on the tub, you got nothing to use (you can only soaked on the bath tub with hot water, nothing else. You cannot wash your body by any detergent). All you can do is going to the shower room after. Seems like the beautiful bath tub is only for display. The hair dryer is super noisy but blowing power is weak. Cannot dry the hair even my daughter is very short hair. Therefore I give up to wash my long hair because of the bad hair dryer. Suppose I think I can ask the room service to change another hair dryer for me but it was nearly 1am in the morning… I prefer go to sleep.

1-night trip

2/10

Please read this review before booking your stay here. I stayed at the Shenzhen Hilton Futian in late August 2019. I have been an HHonors Gold Member since 2012, and I have never had any complaints. Typically upon seeing that I have Gold status, the staff usually goes out of their way to make my stay extra comfortable. That’s why I’ve continued my loyalty with Hilton. However, the same cannot be said of the Shenzhen Hilton Futian. If you are expecting any form of decent customer service, throw that idea out of your head. You won’t find it here. I booked my night through Expedia instead of Hilton.com. I was not expecting to receive HHonor points for my stay, but I was expecting the normal Gold status amenities, mainly access to the executive lounge. After the front desk had agreed to granting me access, I received a call to my room saying because I didn’t book through Hilton.com they don’t recognize my status. I could have chosen to stay at any other hotel in the city but I chose Hilton specifically because I have status there. My problem was not that I was denied my status (policy is policy, I totally get it), but actually what unfolded next. I asked to speak to the general manager, Mrs. Wang. She was not only dismissive, but she was actually condescending and rude. When your job in hospitality is to ensure your guests have a smooth experience, she did the exact opposite. She used a demeaning and sarcastic tone when speaking to me. Simply awful. Avoid this hotel.

1-night trip

8/10

位置很好！

1-night trip

10/10

場所的にもコスパ最高。チェックイン-アウトもスムーズ。朝食も充実､ジム設備も綺麗で種類が豊富。

1-night trip

8/10

3-night trip

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Hilton Shenzhen Futian

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Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for King Premier Room

King Premier Room

Highlights

View all photos for King Deluxe Room

King Deluxe Room

Highlights

View all photos for King Executive Room

King Executive Room

Highlights

View all photos for Twin Accessible Room

Twin Accessible Room

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite

Highlights

Deluxe Room, 1 King Bed

Highlights

View all photos for King Guest Room

King Guest Room

Highlights

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View

Highlights

View all photos for King One-Bedroom Suite

King One-Bedroom Suite

Highlights

View all photos for Twin Executive Room

Twin Executive Room

Highlights

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite

Highlights

View all photos for Twin Accessible Rooms

Twin Accessible Rooms

View all photos for King Executive Premier Rooms

King Executive Premier Rooms

View all photos for Superior Suite

Superior Suite

View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)

VR Featured Deluxe Twin Room (Movies + Gaming)

View all photos for King Premier One Bedroom Suite

King Premier One Bedroom Suite

View all photos for VR Featured Executive Twin Room (Movies + Gaming)

VR Featured Executive Twin Room (Movies + Gaming)

View all photos for Deluxe Queen Room

Deluxe Queen Room

View all photos for King Deluxe One Bedroom Suite

King Deluxe One Bedroom Suite

View all photos for Executive 2-bed Room

Executive 2-bed Room

View all photos for Superior Queen Room

Superior Queen Room

View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)

VR Featured Executive Double Bed Room (Movies + Gaming)

View all photos for Deluxe 2-bed Room

Deluxe 2-bed Room

View all photos for Presidential Suite

Presidential Suite

View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)

VR Featured Deluxe Double Bed Room (Movies + Gaming)

View all photos for Executive Queen Room

Executive Queen Room

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Family Deluxe Room

View all photos for Family-friendly Queen Room

Family-friendly Queen Room

View all photos for Family Executive Room

Family Executive Room