Though the service from the front desk and maintenance team were great, my family and I were extremely disappointed that we didn’t receive room service. Our trash was piling up, we needed fresh towels and linens, and sadly we didn’t receive room service after asking twice. A lady did come by once to clean the room, we asked if she could come by in an hour since we were getting ready, she agreed, so we promptly got ready to ensure that we were out within the hour, only to return later that evening after visiting family to find that our room hadn’t been touched. We also saw a roach which obviously reaffirmed why we wanted the room to be clean. There is also little to no parking if you arrive late. Other than these major issues, we really enjoyed the room, location, pool, & lounge, but because of those issues which definitely stuck out to my family and I, I don’t know if we would stay again or recommend this hotel.